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The Effects of Transformational Leadership and Emotional Intelligence of Managers on Organizational Citizenship Behaviors of Employees

Author

Listed:
  • Ferit ÖLÇER

    (Mustafa Kemal University, Hatay, Turkey)

  • Margareta Stela FLORESCU

    (The Bucharest University of Economic Studies, Romania)

  • Marian NÃSTASE

    (The Bucharest University of Economic Studies, Romania)

Abstract

In today’s turbulent environment, organizations needed leaders who were not only emotionally intelligent but those who had ability to imbibe such values in their followers that were helpful both for service climate and followers themselves. Existing literature suggested that Transformational Leadership (TL) and leader’s Emotional Intelligence (EI) were likely to enhance Organizational Citizenship Behavior (OCB) in followers and significant predictors of OCBs. The purpose of this study was to examine the effects of TL and EI of managers on the dimensions of OCB employees display in manufacturing industry. A survey questionnaire was used to collect data from a sample of 60 dyads of employees and their supervisors (i.e., 120 respondents) in one large manufacturing company. SPSS was used for analyzing the data. In this study, separate regression analyses were conducted to examine the effects of TL and EI of managers on the dimensions of OCB. The results indicated that EI of managers had significant positive effects on OCB dimensions of altruism, courtesy, conscientiousness, and civic virtue, but TL had no effects on the dimensions of OCB.

Suggested Citation

  • Ferit ÖLÇER & Margareta Stela FLORESCU & Marian NÃSTASE, 2014. "The Effects of Transformational Leadership and Emotional Intelligence of Managers on Organizational Citizenship Behaviors of Employees," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(4), pages 385-401, October.
    • Handle: RePEc:rom:rmcimn:v:15:y:2014:i:4:p:385-401
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    Citations

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    Cited by:

    1. Ebru Gozukara, 2016. "Beyond the Expected Activities: The Role of Impulsivity between Emotional Intelligence and Employee Creativity," International Business Research, Canadian Center of Science and Education, vol. 9(3), pages 143-153, March.
    2. Vlad I. RO?CA, 2017. "Using Internal Marketing Communications to Improve HRM in Service-Based Sports Organizations," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 18(4), pages 406-420, October.
    3. Migally WAEL, 2015. "Strategic Human Resources Management And Career Planning," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 5(2), pages 17-27, June.
    4. Vasile DEAC & Radu Nicolae BÂRZA-NICOARA, 2015. "Human Resources’ Qualification And Its Influence Upon Company’S Performance," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 5(2), pages 5-16, June.

    More about this item

    Keywords

    Transformational leadership; emotional intelligence; organizational citizenship behavior; altruism; courtesy; sportsmanship; conscientiousness; civic virtue.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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