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Relationship between Organizational Leadership Capability and Job Satisfaction: Exploratory Study in the Small-Sized IT Service Organization in Estonia

Author

Listed:
  • Kurmet KIVIPOLD

    (University of Tartu, Estonia)

  • Maret AHONEN

    (University of Tartu, Estonia)

Abstract

The aim of the article is to explore the relationship between organizational leadership capability and job satisfaction. Exploratory study using triangulation method combining quantitative and qualitative data. Data for exploratory study were collected from (100%) employees of the small sized IT service company in Estonia. The results of the study indicate the relationship between organizational leadership capability and job satisfaction on the level of extrinsic facets. Relationship between organizational leadership capability and intrinsic facets of job satisfaction was not found. The study provides new understandings on the scope of organizational leadership capability and some insight into its linkage with job satisfaction in the case of small-sized IT service organization. The study suggests initial understanding that organizational leadership can enhance job satisfaction thus organizational leadership capability could be used for measuring organizational effectiveness. This is one of the first exploratory studies to validate organizational leadership capability as a measurement tool in terms of organizational effectiveness.

Suggested Citation

  • Kurmet KIVIPOLD & Maret AHONEN, 2013. "Relationship between Organizational Leadership Capability and Job Satisfaction: Exploratory Study in the Small-Sized IT Service Organization in Estonia," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 95-115, March.
    • Handle: RePEc:rom:rmcimn:v:14:y:2013:i:1:p:95-115
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    References listed on IDEAS

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    1. Snipes, Robin L. & Oswald, Sharon L. & LaTour, Michael & Armenakis, Achilles A., 2005. "The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis," Journal of Business Research, Elsevier, vol. 58(10), pages 1330-1339, October.
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    More about this item

    Keywords

    Leadership; Organizational Leadership Capability; Job Satisfaction; Exploratory Study.;
    All these keywords.

    JEL classification:

    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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