Sources of Conflict in Industrial Enterprises in Romania and Ways to Improve the Situation

Purpose: The existence of harmonious labor relations in a company leads directly to increased motivation, engagement and employee performance. This paper attempts to identify sources of conflict at work in industrial enterprises. Methodology/approach: Using the questionnaire based examination the authors try to determine how much the industrial companies are interested to find out if there are conflicts, how they start and how they can be removed. Findings: To achieve the purpose, statistical indicators were correlated with responses to the questionnaires, which allowed the identification of specific measures to be taken to remove conflict situations. Research limitations: I used a representative sample, but we cannot eliminate the degree of bias or the responses: do not know, no answer. Practical implications: Based on the results, in order to improve labor relations at the industrial enterprise level, the authors have developed several recommendations to prevent and overcome difficult moments and also to avoid actions that could lead to conflict. Originality/value: This work brings added value by focusing on labor relations, and in particular, on the social dialogue at the company level.