IDEAS home Printed from https://ideas.repec.org/a/rnd/arjebs/v10y2018i1p159-170.html
   My bibliography  Save this article

The Paradox of Emerging Technologies in Playing Fundamental Role on Administration Employee’s Roles and Responsibilities

Author

Listed:
  • R. J Mogale
  • S. S Mkhomazi
  • R. M Rankhumise

Abstract

This article aims to put forward the imperatives of emerging technologies in playing fundamental role on administration work effectiveness and efficiency. The nature of office work has changed through time due to the emergence of new technologies that are adopted and implemented in the government departments. The emerging technologies are the heartbeat of any organisation and simultaneously they are the structure and thread holding it all together. With this study, a survey design was adopted and data collection was done through structured questionnaire. The study argues that the influx of emerging technologies increases the relationship with stakeholders and shareholders, responsiveness, transparency and accessibility of quality service delivery. This has resulted in government departments enhancing the effective communication between government and citizens, while it creates opportunities for government employees. Therefore, the study concludes that with the emergence of technologies, it is important for government departments to initiate new technologies in the departments to faster transactions, provide excellent service delivery to citizens of South Africa and as well as improving mass communication.

Suggested Citation

  • R. J Mogale & S. S Mkhomazi & R. M Rankhumise, 2018. "The Paradox of Emerging Technologies in Playing Fundamental Role on Administration Employee’s Roles and Responsibilities," Journal of Economics and Behavioral Studies, AMH International, vol. 10(1), pages 159-170.
    • Handle: RePEc:rnd:arjebs:v:10:y:2018:i:1:p:159-170
    DOI: 10.22610/jebs.v10i1(J).2099
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/jebs/article/view/2099/1591
    Download Restriction: no
    File URL: https://ojs.amhinternational.com/index.php/jebs/article/view/2099
    Download Restriction: no
    File URL: https://libkey.io/10.22610/jebs.v10i1(J).2099?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Alkemade, Floortje & Suurs, Roald A.A., 2012. "Patterns of expectations for emerging sustainable technologies," Technological Forecasting and Social Change, Elsevier, vol. 79(3), pages 448-456.
    2. Mihane Berisha-Namani, 2010. "The role of information systems in management decision making-an theoretical approach," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 12(1), pages 109-116, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Willems, Kim & Smolders, Annelien & Brengman, Malaika & Luyten, Kris & Schöning, Johannes, 2017. "The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 228-242.
    2. Gibson, Elizabeth & Daim, Tugrul U. & Dabic, Marina, 2019. "Evaluating university industry collaborative research centers," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 181-202.
    3. Karoline Augenstein & Alexandra Palzkill, 2015. "The Dilemma of Incumbents in Sustainability Transitions: A Narrative Approach," Administrative Sciences, MDPI, vol. 6(1), pages 1-23, December.
    4. Kriechbaum, Michael & Posch, Alfred & Hauswiesner, Angelika, 2021. "Hype cycles during socio-technical transitions: The dynamics of collective expectations about renewable energy in Germany," Research Policy, Elsevier, vol. 50(9).
    5. Ozgun, Burcu & Broekel, Tom, 2021. "The geography of innovation and technology news - An empirical study of the German news media," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    6. Attila Havas & Doris Schartinger & K. Matthias Weber, 2022. "Innovation Studies, Social Innovation, and Sustainability Transitions Research: From mutual ignorance towards an integrative perspective?," CERS-IE WORKING PAPERS 2227, Institute of Economics, Centre for Economic and Regional Studies.
    7. Dillip Kumar Das, 2019. "Exploring Perspectives of the Information Technology Industry in a South African City," Sustainability, MDPI, vol. 11(22), pages 1-34, November.
    8. Simplice A. Asongu, 2023. "Mobile Phone Innovation and Doing Business in Sub-Saharan Africa," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 9(2), pages 238-269, July.
    9. Uchenna R. Efobi & Belmondo V. Tanankem & Simplice A. Asongu, 2018. "Female Economic Participation with Information and Communication Technology (ICT) Advancement: Evidence from Sub-Saharan Africa," Research Africa Network Working Papers 18/005, Research Africa Network (RAN).
    10. Irina V. Efimenko & Vladimir F. Khoroshevsky, 2017. "Peaks, Slopes, Canyons and Plateaus: Identifying Technology Trends Throughout the Life Cycle," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(02), pages 1-28, April.
    11. Kriechbaum, Michael & López Prol, Javier & Posch, Alfred, 2018. "Looking back at the future: Dynamics of collective expectations about photovoltaic technology in Germany & Spain," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 76-87.
    12. Asongu, Simplice A. & Le Roux, Sara, 2017. "Enhancing ICT for inclusive human development in Sub-Saharan Africa," Technological Forecasting and Social Change, Elsevier, vol. 118(C), pages 44-54.
    13. Asongu, Simplice A. & Nwachukwu, Jacinta C., 2018. "Educational quality thresholds in the diffusion of knowledge with mobile phones for inclusive human development in sub-Saharan Africa," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 164-172.
    14. Magnusson, Thomas & Berggren, Christian, 2018. "Competing innovation systems and the need for redeployment in sustainability transitions," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 217-230.
    15. Asongu, Simplice A. & Nwachukwu, Jacinta C., 2016. "The role of governance in mobile phones for inclusive human development in Sub-Saharan Africa," Technovation, Elsevier, vol. 55, pages 1-13.
    16. Asongu, Simplice A. & Nwachukwu, Jacinta C. & Orim, Stella-Maris I., 2018. "Mobile phones, institutional quality and entrepreneurship in Sub-Saharan Africa," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 183-203.
    17. Hung, Chih-Young & Lee, Wen-Yi, 2016. "A proactive technology selection model for new technology: The case of 3D IC TSV," Technological Forecasting and Social Change, Elsevier, vol. 103(C), pages 191-202.
    18. Efobi, Uchenna & Tanankem, Belmondo & Asongu, Simplice, 2016. "Technological Advancement and the Evolving Gender Identities: A Focus on the Level of Female Economic Participation in Sub-Saharan Africa," MPRA Paper 77306, University Library of Munich, Germany.
    19. Mazaheri, Maryam & Bonnin Roca, Jaime & Markus, Arjan & Tur, Elena M. & Walrave, Bob, 2024. "Maturity assessment of green patent clusters: Methodological implications," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
    20. Korsnes, Marius, 2016. "Ambition and ambiguity: Expectations and imaginaries developing offshore wind in China," Technological Forecasting and Social Change, Elsevier, vol. 107(C), pages 50-58.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arjebs:v:10:y:2018:i:1:p:159-170. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/jebs .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.