IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v15y2023i3p251-258.html
   My bibliography  Save this article

Impact of Internet Access and Accessibility Initiatives in Facilitating Students’ M40 and B40 Groups’ Needs during COVID-19 Prevention Measure Period

Author

Listed:
  • Abdul Kadir Othman
  • Nur Najjah Abd Rahim
  • Norzawani Ibrahim
  • Nik Zirwatul Fatihah Ismail
  • Nur Amalina Abd Rahim
  • Tasnimul Islam

Abstract

Malaysia was badly hit by the COVID-19 pandemic starting in February 2020 and the first Movement Control Order (MCO) was announced a month later. Since then, almost all social and economic sectors have been affected including the education sector. The problem emerged when not all students could afford to buy the equipment and subscription to the Internet, especially those who come from B40 and M40 groups. Realizing the urgent need to address the problem, the government agencies and a few corporate bodies including the Selangor State Government, TM, and Digi have come out with immediate solutions by providing special packages for the Internet data plans to B40 and M40 groups. The purpose of this proposal is to review the impact of Internet Access and Accessibility Initiatives in Facilitating Students’ M40 and B40 groups’ needs during the COVID-19 Prevention Measure Period. By exploring existing scholars from UTAUT model components and the effect of demographic profile towards behavioral intention, this research pursues to fill up the gap in the literature to review the impact of internet access among M40 and B40 groups of students. The proposed research design for this study is a quantitative approach, whereby this research will be conducted by distributing a survey questionnaire to those who have received the special packages for the Internet data plans. It is expected that input from respondents can be used to improve the effectiveness of these initiatives and to heighten the awareness among students on the importance of education for their future success.

Suggested Citation

  • Abdul Kadir Othman & Nur Najjah Abd Rahim & Norzawani Ibrahim & Nik Zirwatul Fatihah Ismail & Nur Amalina Abd Rahim & Tasnimul Islam, 2023. "Impact of Internet Access and Accessibility Initiatives in Facilitating Students’ M40 and B40 Groups’ Needs during COVID-19 Prevention Measure Period," Information Management and Business Review, AMH International, vol. 15(3), pages 251-258.
    • Handle: RePEc:rnd:arimbr:v:15:y:2023:i:3:p:251-258
    DOI: 10.22610/imbr.v15i3(SI).3481
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/3481/2229
    Download Restriction: no
    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/3481
    Download Restriction: no
    File URL: https://libkey.io/10.22610/imbr.v15i3(SI).3481?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Chaouali, Walid & Ben Yahia, Imene & Souiden, Nizar, 2016. "The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 209-218.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Emmanuel Obeng-Ayisi & Charles Quansah & Ronald Osei Mensah & Andrews Acquah, 2022. "An Investigation into Factors Impacting on Customer Decision to Adopt E-Banking: Viewpoints of GCB Customers," Technium Social Sciences Journal, Technium Science, vol. 33(1), pages 357-371, July.
    2. Wenjuan Fan & Jingnan Liu & Shuwan Zhu & Panos M. Pardalos, 2020. "Investigating the impacting factors for the healthcare professionals to adopt artificial intelligence-based medical diagnosis support system (AIMDSS)," Annals of Operations Research, Springer, vol. 294(1), pages 567-592, November.
    3. Yadgar Taha M. Hamakhan, 2020. "The effect of individual factors on user behaviour and the moderating role of trust: an empirical investigation of consumers’ acceptance of electronic banking in the Kurdistan Region of Iraq," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-29, December.
    4. Simarpreet Kaur & Sangeeta Arora, 2023. "Understanding customers’ usage behavior towards online banking services: an integrated risk–benefit framework," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 74-98, March.
    5. Lova Rajaobelina & Isabelle Brun & Sandrine Prom Tep & Manon Arcand, 2018. "Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 23(3), pages 141-152, December.
    6. Kuttimani Tamilmani & Nripendra P. Rana & Yogesh K. Dwivedi, 2021. "Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2," Information Systems Frontiers, Springer, vol. 23(4), pages 987-1005, August.
    7. Chunling Li & Nosherwan Khaliq & Leslie Chinove & Usama Khaliq & József Popp & Judit Oláh, 2023. "Cryptocurrency Acceptance Model to Analyze Consumers’ Usage Intention: Evidence From Pakistan," SAGE Open, , vol. 13(1), pages 21582440231, March.
    8. Fernandes, Semila & Venkatesh, V.G. & Panda, Rajesh & Shi, Yangyan, 2021. "Measurement of factors influencing online shopper buying decisions: A scale development and validation," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    9. Al-Okaily, Manaf & Lutfi, Abdalwali & Alsaad, Abdallah & Taamneh, Abdallah & Alsyouf, Adi, 2020. "The Determinants of Digital Payment Systems’ Acceptance under Cultural Orientation Differences: The Case of Uncertainty Avoidance," Technology in Society, Elsevier, vol. 63(C).
    10. Kyung Hwa Seo, 2020. "A Study on the Application of Kiosk Service as the Workplace Flexibility: The Determinants of Expanded Technology Adoption and Trust of Quick Service Restaurant Customers," Sustainability, MDPI, vol. 12(21), pages 1-16, October.
    11. Claudiu-Ionuţ Popîrlan & Irina-Valentina Tudor & Constantin-Cristian Dinu & Gabriel Stoian & Cristina Popîrlan & Daniela Dănciulescu, 2022. "Influence of Certain Social Aspects on Most Likely Internet Usage Scenarios," Sustainability, MDPI, vol. 14(12), pages 1-20, June.
    12. Kajol, K. & Singh, Ranjit & Paul, Justin, 2022. "Adoption of digital financial transactions: A review of literature and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    13. Tamilmani, Kuttimani & Rana, Nripendra P. & Prakasam, Naveena & Dwivedi, Yogesh K., 2019. "The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2," International Journal of Information Management, Elsevier, vol. 46(C), pages 222-235.
    14. Aridah MAMOUN WALID & Ramadhan SHERZAD, 2020. "The impact of using electronic payment methods on transparency and disclosure: Case study Jordanian companies," Smart Cities and Regional Development (SCRD) Journal, Smart-EDU Hub, Faculty of Public Administration, National University of Political Studies & Public Administration, vol. 4(2), pages 117-138, June.
    15. Chin-Wen Chang & Sheng-Hsiung Chang, 2023. "The Impact of Digital Disruption: Influences of Digital Media and Social Networks on Forming Digital Natives’ Attitude," SAGE Open, , vol. 13(3), pages 21582440231, August.
    16. Bilal, Muhammad & Zhang, Yunfeng & Cai, Shukai & Akram, Umair & Halibas, Alrence, 2024. "Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    17. Rahi, Samar & Abd.Ghani, Mazuri & Hafaz Ngah, Abdul, 2019. "Integration of unified theory of acceptance and use of technology in internet banking adoption setting: Evidence from Pakistan," Technology in Society, Elsevier, vol. 58(C).
    18. Yang Yuan & Fujun Lai & Zhaofang Chu, 2019. "Continuous usage intention of Internet banking: a commitment-trust model," Information Systems and e-Business Management, Springer, vol. 17(1), pages 1-25, March.
    19. Kayode Odusanya & Olu Aluko & Banita Lal, 2022. "Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention," Information Systems Frontiers, Springer, vol. 24(2), pages 377-391, April.
    20. Niu, Xingchen & Wang, Xuequn & Liu, Zilong, 2021. "When I feel invaded, I will avoid it: The effect of advertising invasiveness on consumers’ avoidance of social media advertising," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:15:y:2023:i:3:p:251-258. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.