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Engaging Lean Six Sigma Approach Using DMAIC Methodology for Supply Chain Logistics Recruitment Improvement

Author

Listed:
  • Veera Pandiyan Kaliani Sundram
  • Farha Ghapar
  • Chew Li Lian
  • Azlina Muhammad

Abstract

The purpose of this research paper is to demonstrate the adaptability of lean six sigma using the DMAIC method in reducing the time spent on recruiting new employees for the Supply Chain Logistics Department. Six Sigma is a data-driven, disciplined technique and methodology for reducing defects in any phase, to achieve six standard deviations between the mean and the closest design limit, as modeled by the DMAIC method (Define, Measure, Analyze, Improve, and Control). DMAIC is a method for optimizing, improving, and securing business processes and designs. The DMAIC improvement phase is a key component of Sig Sigma tools. The study focuses on the time spent in the recruiting process of new hires for the supply chain logistics site. The recruiter was interviewed to gather secondary data. Using the Lean Six Sigma DMAIC approach, process efficiency has increased, processes have become faster, and data is more easily accessible. Following the implementation of improvement solutions, the time from the improvement stages can be reduced with the current process using lean six sigma approaches. The company was able to make significant improvements by utilizing its lean six sigma implementation skills, saving time and money while improving quality. The study evaluates prior research and makes recommendations for future research.

Suggested Citation

  • Veera Pandiyan Kaliani Sundram & Farha Ghapar & Chew Li Lian & Azlina Muhammad, 2023. "Engaging Lean Six Sigma Approach Using DMAIC Methodology for Supply Chain Logistics Recruitment Improvement," Information Management and Business Review, AMH International, vol. 15(1), pages 46-53.
  • Handle: RePEc:rnd:arimbr:v:15:y:2023:i:1:p:46-53
    DOI: 10.22610/imbr.v15i1(I)SI.3401
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    References listed on IDEAS

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    1. Dr. Mohammad Salameh Y. ALmasarweh & Dr. Adnan M Rawashdeh, 2016. "The Effect of Using Six Sigma Methodologies on the Quality of Health Service: A Field Study At Prince Hashem Hospital /City of Aqaba," Journal of Social Sciences (COES&RJ-JSS), , vol. 5(3), pages 396-407, July.
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    Cited by:

    1. Azlina Muhammad & Babudass M Naidu & Veera Pandiyan Kaliani Sundram & Muhammad Zaly Shah Muhammad Hussein & Li Lian Chew & Sisvan Gopalakrishna Pillai & Irwan Ibrahim, 2023. "The Role of Logispreneurs in Advancing Waste Management in Malaysia: Towards a Sustainable Reverse Logistics and Green Future," Information Management and Business Review, AMH International, vol. 15(3), pages 222-228.
    2. Syamaruthadevi Sivan & Rizza Anuar & Thirunavukkarasu Krishnasamy & Atikah Shamsul Bahrin & N. Sureshkumar PP Narayanan & Veera Pandiyan Kaliani Sundram, 2024. "Optimizing Safety Practices and Culture: A Comprehensive Examination through Perception Surveys in Malaysia's Logistics Industry," Information Management and Business Review, AMH International, vol. 16(1), pages 33-38.
    3. Azlina Muhammad & Nur Fadzrina Rosdin & Sisvan Gopalakrishna Pillai & Veera Pandiyan Kaliani Sundram & Muhammad Zaly Shah Muhammad Hussein & Li Lian Chew & Nur’Asyiqin Ramdhan & Nazura Mohamed Sayuti, 2023. "Boosting Customer Satisfaction and Unleashing Inventory Mastery through the Dynamic PDCA Cycle at a Trendsetting Outlet in Malaysia: A Case Study of PKS Fashion Outlet," Information Management and Business Review, AMH International, vol. 15(3), pages 41-49.
    4. Syamaruthadevi Sivan & Rizza Anuar & Thirunavukkarasu Krishnasamy & Atikah Shamsul Bahrin & N. Sureshkumar PP Narayanan & Veera Pandiyan Kaliani Sundram, 2024. "Integrating Safety Practices into the Supply Chain for Sustainable Development in Malaysia's Building Construction Sites," Information Management and Business Review, AMH International, vol. 16(1), pages 24-32.
    5. Azlina Muhammad & Babudass M. Naidu & Veera Pandiyan Kaliani Sundram & Muhammad Zaly Shah Muhammad Hussain & Li Lian Chew & Faizatul Akmam Amirrudin, 2023. "Sustainable Waste Management in Malaysia: Leveraging Supply Chain Solutions for a Greener Future," Information Management and Business Review, AMH International, vol. 15(3), pages 147-154.

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