https://utmsjoe.mk/past-issues/2-uncategorised/52-vol-15-no-1

The key to the success of an enterprise lies in the constant development of all its members. Success and longterm survival in the market are due to investing in human potential, more precisely in producing quality and trained staff who will give the best results from their work. The mentoring process requires a commitment of time and a plan. It’s a process of development. This paper identifies the influential factors and outcomes of mentoring in the human resource development context by reviewing different mentoring research and studies. Mentoring is an important tool to bridge the generation gap, promote diversity in the workplace and transform the enterprise into a learning organization. In the research, we surveyed 200 mentored employees from four Balkan countries - Macedonia, Serbia, Greece and Albania for their views and opinions about the mentoring of employees aimed at increased enterprise efficiency. Respondents (n=200) were selected according to the availability of the researchers. The results show that there was a positive relationship and strong influence between mentoring employees aimed at increased enterprise efficiency. Opinions about the mentoring relationships from mentored employees shows that employees who have a mentor are inclined to demonstrate above-average commitment to their enterprise. The findings of this paper lay a basis for future studies, and it is useful to expand the current research by conducting future studies.