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The effect of perceived organizational support and psychological capital on work performance mediated by organizational citizenship behavior

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  • Achmed Bramantya

    (Department of Management, Business and Economics Faculty, Universitas Islam, Indonesia)

  • Muafi Muafi

    (Department of Management, Business and Economics Faculty, Universitas Islam, Indonesia)

Abstract

This study aims to analyze the effect of perceived organizational support and psychological capital on work performance mediated by organizational citizenship behavior on employees of PT. X Yogyakarta. This research used a purposive sampling technique with a total of 40 respondents who are employees of PT. X in Yogyakarta. The analytical test tool used in this research is SmartPLS with SEM (Structural Equation Modelling) analysis method. The results of this study are that (1) perceived organizational support does not affect organizational citizenship behavior, (2) psychological capital does not affect organizational citizenship behavior, (3) organizational citizenship behavior does not affect work performance, (4) perceived organizational support affects work performance, (5) psychological capital affects work performance, (6) organizational citizenship behavior does not mediate between perceived organizational support on work performance, and (7) Organizational citizenship behavior does not mediate psychological capital on work performance Key Words:Perceived Organizational Support, Psychological Capital, Organizational Citizenship Behavior, Work Performance

Suggested Citation

  • Achmed Bramantya & Muafi Muafi, 2022. "The effect of perceived organizational support and psychological capital on work performance mediated by organizational citizenship behavior," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(6), pages 229-240, September.
    • Handle: RePEc:rbs:ijbrss:v:11:y:2022:i:6:p:229-240
    DOI: 10.20525/ijrbs.v11i6.2040
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    References listed on IDEAS

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    1. Wageeh Nafei, 2015. "Meta-Analysis of the Impact of Psychological Capital on Quality of Work Life and Organizational Citizenship Behavior: A Study on Sadat City University," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 6(2), pages 42-59, March.
    2. Necmi K. Avkiran & Christian M. Ringle (ed.), 2018. "Partial Least Squares Structural Equation Modeling," International Series in Operations Research and Management Science, Springer, number 978-3-319-71691-6, December.
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