IDEAS home Printed from https://ideas.repec.org/a/prp/jattij/v9y2016i1p49-59.html
   My bibliography  Save this article

Human Capital and Organizational Climate in Travel Agencies

Author

Listed:
  • Vojko Kaluža

    (University of Primorska, Faculty of Management, Slovenia)

  • Štefan Bojnec

    (University of Primorska, Faculty of Management, Slovenia)

Abstract

Human capital and organizational climate play a crucial role in performance in travel agencies. Therefore, this research has given great importance to the constructs for variables of the human capital and the organizational climate, focusing on the sub-samples of owners/managers/leaders, and other employees. In-depth survey interviews were conducted in January 2015. The study was intended to determine the relationship between human capital and organizational climate in travel agencies in Slovenia. According to the Standard Classification of Activities 2008 (SKD, 2008) at the Statistical Office of the Republic of Slovenia, the principal activities of travel agencies are travel agency, tour operator, and other reservation service and related activities. The quantitative study is based on an analysis of questionnaires of 103 travel agencies and their offices: 336 respondents are categorized as owners/ managers/leaders and other employees, which participated in the study.We concluded that a relationship exists between the human capital construct variables and the organizational climate construct. Amongst the variables of the human capital, the variable application of knowledge from personal experience is the most influential. It is in a relationship with all organizational climate variables except career development. In contrast, the most influenced variable amongst the organizational climate variables is leadership, which is in a relationship with six out of nine variables of human capital.

Suggested Citation

  • Vojko Kaluža & Štefan Bojnec, 2016. "Human Capital and Organizational Climate in Travel Agencies," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 9(1), pages 49-59.
    • Handle: RePEc:prp:jattij:v:9:y:2016:i:1:p:49-59
    as

    Download full text from publisher

    File URL: http://www.hippocampus.si/ISSN/2335-4194/9-1_49-59.pdf
    File Function: full text in English
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sonja Šterman, 2018. "Innovative Design of Corporate Clothing in Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 11(1), pages 57-65.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prp:jattij:v:9:y:2016:i:1:p:49-59. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: http://academica.turistica.si .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.