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Fulfillment, burnout and resilience in emergency medicine—Correlations and effects on patient and provider outcomes

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  • Revathi Jyothindran
  • James P d’Etienne
  • Kevin Marcum
  • Aubre Tijerina
  • Clare Graca
  • Heidi Knowles
  • Bharti R Chaudhari
  • Nestor R Zenarosa
  • Hao Wang

Abstract

Background: Healthcare provider wellness have been reported to correlate with patient care outcomes. It is not understood whether synergistic effects may exist between them. Objective: We aim to investigate three provider wellness markers and determine their associations with provider self-reported medical errors and intent-to-leave outcomes among Emergency Department (ED) providers. Design: This is a multi-center retrospective study. Method: Three wellness domains include professional fulfillment (PF), burnout (BO), and personal resilience (PR). Two outcomes measured as provider self-reported medical errors and provider intent-to-leave. Correlations between wellness markers and outcomes were analyzed. When adjusted for other confounders (provider demographics, provider experience, and operational environment), a multivariate logistic regression analysis was performed to further determine the interactions among these three domains on provider wellness affecting patient and provider related outcomes. Results: Total 242 surveys were collected from providers at 16 different EDs. The median score of PF were 2.83 among physicians and 2.67 among APPs, BO were 1.00 (physicians) and 0.95 (APPs), and PR were 0.88 (physicians) and 0.81 (APPs). The median scores of self-reported medical errors were 1.50 (physicians) and 0.95 (APPs), and intent-to-leave were 1.00 (physicians and APPs). High correlations occurred among PF, BO, and PR. When analyzed together, high PF, low BO, and high PR functioned as a protective effect on provider intent-to-leave (adjusted odds ratios = 0.09, 95% CI 0.03–0.30). Conclusion: High correlations occurred among three provider wellness markers with no significant difference between physicians and APPs. Providers with high PR, low BO, and high PR tended to be more stable in their jobs.

Suggested Citation

  • Revathi Jyothindran & James P d’Etienne & Kevin Marcum & Aubre Tijerina & Clare Graca & Heidi Knowles & Bharti R Chaudhari & Nestor R Zenarosa & Hao Wang, 2020. "Fulfillment, burnout and resilience in emergency medicine—Correlations and effects on patient and provider outcomes," PLOS ONE, Public Library of Science, vol. 15(10), pages 1-12, October.
    • Handle: RePEc:plo:pone00:0240934
    DOI: 10.1371/journal.pone.0240934
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    References listed on IDEAS

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    1. Jiawei Zhou & Yanjie Yang & Xiaohui Qiu & Xiuxian Yang & Hui Pan & Bo Ban & Zhengxue Qiao & Lin Wang & Wenbo Wang, 2016. "Relationship between Anxiety and Burnout among Chinese Physicians: A Moderated Mediation Model," PLOS ONE, Public Library of Science, vol. 11(8), pages 1-15, August.
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    1. Elena R. Serrano-Ibáñez & Ariadna M. de la Vega-Castelo & Carmen Varela & M. Mikel Montero-Matellanes & Almudena Gómez-Pulido, 2023. "The Current Mental Health of Healthcare Workers 3 Years After the Start of the Pandemic: The Relationship Between Coping Strategies and Indices of Mental Health," SAGE Open, , vol. 13(4), pages 21582440231, October.

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