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A grounded theory study on work related stress in professionals who provide health & social care for people who exhibit behaviours that challenge

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  • Daniel Rippon
  • Andrew McDonnell
  • Michael Smith
  • Michael McCreadie
  • Mark Wetherell

Abstract

Providing direct health and social care services for people who exhibit behaviours that challenge can be a highly stressful occupation. Existing literature has suggested that there is a need to develop further theoretical understanding of how work related stress can be reduced in professions that consist of providing care for people who exhibit behaviours that challenge. The aim for this study was to use a Classic Grounded Theory approach to develop a theoretical framework to illustrate a common issue that could influence work related stress levels experienced when managing behaviours that challenge in health and social care settings. A series of focus groups and 1:1 semi-structured interviews were conducted to explore the articulated experiences of 47 health/social care professionals who provide care for people who exhibit behaviours that challenge. This led to the development of Therapeutic Engagement Stress Theory (TEST), which illustrates that the perceived capacity to therapeutically engage with people who exhibit behaviours that challenge is an issue that can influence the levels of stress experienced by health/social care professionals. TEST provides a framework that could be applied to identify specific factors that inhibit staff to successfully deliver caring interventions for people who exhibit behaviours that challenge, and also inform bespoke support mechanisms to reduce stress in health/social care professionals.

Suggested Citation

  • Daniel Rippon & Andrew McDonnell & Michael Smith & Michael McCreadie & Mark Wetherell, 2020. "A grounded theory study on work related stress in professionals who provide health & social care for people who exhibit behaviours that challenge," PLOS ONE, Public Library of Science, vol. 15(2), pages 1-23, February.
    • Handle: RePEc:plo:pone00:0229706
    DOI: 10.1371/journal.pone.0229706
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    References listed on IDEAS

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    1. Sascha G Schmidt & Martin N Dichter & Rebecca Palm & Hans Martin Hasselhorn, 2012. "Distress experienced by nurses in response to the challenging behaviour of residents – evidence from German nursing homes," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(21-22), pages 3134-3142, November.
    2. Humphries, Richard, 2015. "Integrated health and social care in England – Progress and prospects," Health Policy, Elsevier, vol. 119(7), pages 856-859.
    3. Kate Sparks & Cary L. Cooper, 2013. "Occupational Differences in the Work-Strain Relationship: Towards the Use of Situation-Specific Models," Palgrave Macmillan Books, in: Cary L. Cooper (ed.), From Stress to Wellbeing Volume 1, chapter 15, pages 315-326, Palgrave Macmillan.
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    Cited by:

    1. Feng-Hua Yang & Fang-Jie Shiu, 2023. "Evaluating the Impact of Workplace Friendship on Social Loafing in Long-Term Care Institutions: An Empirical Study," Sustainability, MDPI, vol. 15(10), pages 1-22, May.

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