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Implementation of an ergonomics intervention in a Swedish flight baggage handling company—A process evaluation

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  • Eva L Bergsten
  • Svend Erik Mathiassen
  • Johan Larsson
  • Lydia Kwak

Abstract

Objective: To conduct a process evaluation of the implementation of an ergonomics training program aimed at increasing the use of loading assist devices in flight baggage handling. Methods: Feasibility related to the process items recruitment, reach, context, dose delivered (training time and content); dose received (participants’ engagement); satisfaction with training; intermediate outcomes (skills, confidence and behaviors); and barriers and facilitators of the training intervention were assessed by qualitative and quantitative methods. Results: Implementation proved successful regarding dose delivered, dose received and satisfaction. Confidence among participants in the training program in using and talking about devices, observed use of devices among colleagues, and internal feedback on work behavior increased significantly (p

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  • Eva L Bergsten & Svend Erik Mathiassen & Johan Larsson & Lydia Kwak, 2018. "Implementation of an ergonomics intervention in a Swedish flight baggage handling company—A process evaluation," PLOS ONE, Public Library of Science, vol. 13(3), pages 1-17, March.
  • Handle: RePEc:plo:pone00:0191760
    DOI: 10.1371/journal.pone.0191760
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    Cited by:

    1. Silvia Carra & Eleonora Bottani & Giuseppe Vignali & Marianna Madonna & Luigi Monica, 2024. "Implementation of Behavior-Based Safety in the Workplace: A Review of Conceptual and Empirical Literature," Sustainability, MDPI, vol. 16(23), pages 1-49, November.

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