Consumers’ Satisfaction Of Higher Education Services A Problem Of Education In The 21st Century

The international evolutions show that in unavoidable manner, in any country, Romania inclusively, the overcome of rare difficulties, will necessity and will makes possible simultaneous, the enrolling of tertiary sector on a trajectory by an extensive development. No country can not allows the neglect a thus sector, with a developing role in the turning to account of human resources, materials and financials existing, in the economy modernize on the whole, in the solvable needs satisfy and in the population exigencies covering. The quickening of realize an ones extensive investments programs, the using of suitable materials and technical means, will be felt too in Romania. So as to assure the quality in education it is necessary to bring exchanges in structure, in content, in teaching-learning-valuation process etc. The education quality is affected by the specification of changes of education domain, specification given on the one side by the long history of school which generated a powerful and a bumper organizational culture, and on the other side, by the complexity schools organizations.