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Facilitation: some contributions to theorising the practice of operational research

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  • A Taket

    (South Bank University)

Abstract

The paper examines the contributions of two distinct areas of theory to the practice of facilitation in operational research. The first area examined is deconstruction, presented in terms of its theorising about the role of language in social interaction, and as a method for describing and critiquing different positions present in written or verbal texts, for example positions inherent in the views of different stakeholders or underlying alternative strategies or options under consideration. The second area examined is ‘re-evaluation counselling’ or ‘co-counselling’, presented as a body of theory about human emotion and the impact of distress, and associated with a range of tools and techniques for use in stimulating creative thinking and analysing and responding to emotional outbursts during the course of facilitated work sessions. Examples from OR practice in the field of group decision-making and action illustrate the discussion in both these sections.

Suggested Citation

  • A Taket, 2002. "Facilitation: some contributions to theorising the practice of operational research," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(2), pages 126-136, February.
    • Handle: RePEc:pal:jorsoc:v:53:y:2002:i:2:d:10.1057_palgrave.jors.2601209
    DOI: 10.1057/palgrave.jors.2601209
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    Citations

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    Cited by:

    1. Sébastien Damart, 2010. "A Cognitive Mapping Approach to Organizing the Participation of Multiple Actors in a Problem Structuring Process," Group Decision and Negotiation, Springer, vol. 19(5), pages 505-526, September.
    2. Klein, Jonathan H., 2009. "Ackoff's Fables revisited: stories to inform operational research practice," Omega, Elsevier, vol. 37(3), pages 615-623, June.
    3. Elena Tavella & L. Alberto Franco, 2015. "Dynamics of Group Knowledge Production in Facilitated Modelling Workshops: An Exploratory Study," Group Decision and Negotiation, Springer, vol. 24(3), pages 451-475, May.
    4. Tako, Antuela A. & Kotiadis, Kathy, 2015. "PartiSim: A multi-methodology framework to support facilitated simulation modelling in healthcare," European Journal of Operational Research, Elsevier, vol. 244(2), pages 555-564.
    5. L A Franco, 2007. "Assessing the impact of problem structuring methods in multi-organizational settings: an empirical investigation," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(6), pages 760-768, June.
    6. Henao, Felipe & Franco, L. Alberto, 2016. "Unpacking multimethodology: Impacts of a community development intervention," European Journal of Operational Research, Elsevier, vol. 253(3), pages 681-696.
    7. Kotiadis, K. & Tako, A.A., 2018. "Facilitated post-model coding in discrete event simulation (DES): A case study in healthcare," European Journal of Operational Research, Elsevier, vol. 266(3), pages 1120-1133.
    8. M Walsh & T Hostick, 2005. "Improving health care through community OR," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(2), pages 193-201, February.
    9. R J Ormerod, 2003. "Taket's suggestions for the OR toolkit," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 54(3), pages 322-323, March.
    10. L A Franco, 2006. "Forms of conversation and problem structuring methods: a conceptual development," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(7), pages 813-821, July.
    11. L A Franco & M Meadows, 2007. "Exploring new directions for research in problem structuring methods: on the role of cognitive style," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(12), pages 1621-1629, December.
    12. Sydelko, Pamela & Espinosa, Angela & Midgley, Gerald, 2024. "Designing interagency responses to wicked problems: A viable system model board game," European Journal of Operational Research, Elsevier, vol. 312(2), pages 746-764.
    13. Brocklesby, John & Midgley, Gerald, 2016. "Boundary games: How teams of OR practitioners explore the boundaries of interventionAuthor-Name: Velez-Castiblanco, Jorge," European Journal of Operational Research, Elsevier, vol. 249(3), pages 968-982.

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