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Mixing methodologies for information systems development and strategy: A higher education case study

Author

Listed:
  • S Clarke

    (The University of Luton)

  • B Lehaney

    (The University of Luton)

Abstract

Although informed approaches from an interpretivist perspective have been widely promoted over the last two decades information systems development is largely informed by a functionalist perspective, into which human-centred or interpretivist issues are incorporated as they are seen to be required. By treating such developments as critically informed social systems, this paper offers an alternative viewpoint. Firstly, a theoretical justification for such an approach is offered, drawing on developments in Critical Management Science, themselves based on a strand of Critical Social Theory. Secondly, an action research-based intervention is detailed, demonstrating the practical applicability of such an approach, an applicability that has hitherto been questioned. The outcome is a synthesised approach to operational and strategic information systems development, within a critical framework, which, it is argued, offers a greater potential for success than the currently promoted approaches.

Suggested Citation

  • S Clarke & B Lehaney, 2000. "Mixing methodologies for information systems development and strategy: A higher education case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(5), pages 542-556, May.
    • Handle: RePEc:pal:jorsoc:v:51:y:2000:i:5:d:10.1057_palgrave.jors.2600865
    DOI: 10.1057/palgrave.jors.2600865
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    Citations

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    Cited by:

    1. Emma Dean & Mark J. Taylor & Hulya Francis & Paulo Lisboa & Debbie Appleton & Mark Jones, 2017. "A Methodological Framework for Geographic Information Systems Development," Systems Research and Behavioral Science, Wiley Blackwell, vol. 34(6), pages 759-772, November.
    2. J-R Córdoba & G Midgley, 2006. "Broadening the boundaries: an application of critical systems thinking to IS planning in Colombia," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(9), pages 1064-1080, September.
    3. Zlatanović, Dejana, 2015. "Combined Use of Systems Methodologies in Creative Managing the Problem Situations: Key Features, Benefits and Challenges," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2015), Kotor, Montengero, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Kotor, Montengero, 10-11 September 2015, pages 19-26, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    4. Shukla Divya, 2018. "Modeling systems thinking in action among higher education leaders with fuzzy multi-criteria decision making," Management & Marketing, Sciendo, vol. 13(2), pages 946-965, June.

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