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Improving Customer Relations Through Mediation

Author

Listed:
  • Pascu Emilia

    (Christian University “Dimitrie Cantemir”, Bucharest)

  • Milea Oana Maria

    (Christian University “Dimitrie Cantemir”, Bucharest)

  • Nedea Petronela Sonia

    (Christian University “Dimitrie Cantemir”, Bucharest)

Abstract

Any coherent systems, modern of thinking and action, companies must offer the business premises to provide an internal and external environment, enabling them integration and approval in the business environment where act and to transform benefits of owned position lasting in economic effects. Experience has shown that speculative business carried out without compliance with legal or contractual obligations, drive either to to the emergence of tense relations, litigation of disputes or situations which affect the economic interests of business parteners or customers or even loss of customers and business liquidation. This is the alternative companies that aimed at obtaining of high profits in a short time, unsustainable alternative to building a long-term market position.

Suggested Citation

  • Pascu Emilia & Milea Oana Maria & Nedea Petronela Sonia, 2013. "Improving Customer Relations Through Mediation," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 601-604, May.
    • Handle: RePEc:ovi:oviste:v:xii:y:2012:i:1:p:601-604
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    References listed on IDEAS

    as
    1. Anonymous, 1949. "Council of Europe," International Organization, Cambridge University Press, vol. 3(4), pages 729-732, November.
    2. Anonymous, 1949. "Council of Europe," International Organization, Cambridge University Press, vol. 3(3), pages 551-552, August.
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    More about this item

    Keywords

    business partners; expertise; trade disputes; conciliation; mediation;
    All these keywords.

    JEL classification:

    • K2 - Law and Economics - - Regulation and Business Law
    • M2 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics

    Statistics

    Access and download statistics

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