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Patterns of innovation organisation in service firms: postal survey results and theoretical models

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  • Faridah Djellal
  • Faïz Gallouj

Abstract

This paper is based on a postal survey of innovation in services carried out in France. It seeks to account for the modes of organisation of innovation processes. It addresses the following themes: the sources of information; the internal and external actors involved in innovation; the costs and duration of projects; the realisation of R&D activity; experimentation; and innovation protection systems. Statistical data are used to test the validity of a certain number of theoretical models of the organisation of innovation, in particular the professionals in partnership model, the managerial model, the traditional industrial model, the neo-industrial model, the entrepreneurial model and the artisanal or craft model. Copyright , Beech Tree Publishing.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    • Handle: RePEc:oup:scippl:v:28:y:2001:i:1:p:57-67
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    File URL: http://hdl.handle.net/10.1093/spp/28.1.57
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    References listed on IDEAS

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    1. Camal Gallouj & Faïz Gallouj, 1996. "L'innovation dans les services," Post-Print hal-01111983, HAL.
    2. Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
    3. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Science and Public Policy, Oxford University Press, vol. 26(4), pages 218-232, August.
    4. Faïz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.
    5. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2012. "L'innovation dans les services publics," Revue française d'économie, Presses de Sciences-Po, vol. 0(2), pages 97-142.
    7. Faridah Djellal & Faïz Gallouj, 2006. "Innovation, services, emplois," Post-Print halshs-00199647, HAL.
    8. Faïz Gallouj, 2009. "Services and Innovation," Post-Print halshs-01113947, HAL.
    9. F D Gault, 1998. "Research and development in a service economy," Research Evaluation, Oxford University Press, vol. 7(2), pages 79-91, August.
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