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User Interface and Firsthand Experience in Retail Investing

Author

Listed:
  • Li Liao
  • Zhengwei Wang
  • Jia Xiang
  • Hongjun Yan
  • Jun Yang
  • LaurenCohen

Abstract

Using data from a major online peer-to-peer lending platform, we document that, due to time pressure, investors appear to focus on interest rates and only partially account for credit ratings in their decisions. The effect is stronger for mobile-based investors than for PC-based ones. Our evidence suggests that this variation is caused by the difference in information content on the interfaces rather than differences in the devices’ physical attributes per se. Investors improve their decisions by slowing down and paying more attention to credit ratings after experiencing a loan default firsthand, but not after observing others experiencing defaults.

Suggested Citation

  • Li Liao & Zhengwei Wang & Jia Xiang & Hongjun Yan & Jun Yang & LaurenCohen, 2021. "User Interface and Firsthand Experience in Retail Investing," The Review of Financial Studies, Society for Financial Studies, vol. 34(9), pages 4486-4523.
    • Handle: RePEc:oup:rfinst:v:34:y:2021:i:9:p:4486-4523.
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    File URL: http://hdl.handle.net/10.1093/rfs/hhaa127
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    Citations

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    Cited by:

    1. Said Kaawach & Oskar Kowalewski & Oleksandr Talavera, 2023. "Automatic vs Manual Investing: Role of Past Performance," Discussion Papers 23-04, Department of Economics, University of Birmingham.
    2. Braggion, Fabio & Manconi, Alberto & Zhu, Haikun, 2023. "Household credit and regulatory arbitrage: Evidence from online marketplace lending," Other publications TiSEM 9fbc0f2e-26f5-414f-8384-c, Tilburg University, School of Economics and Management.
    3. Li, Jianwen, 2023. "MSMEs meet FinTech: Chance or challenge?," Finance Research Letters, Elsevier, vol. 57(C).
    4. Li, Zhuolei & Diao, Xundi & Wu, Chongfeng, 2022. "The influence of mobile trading on return dispersion and herding behavior," Pacific-Basin Finance Journal, Elsevier, vol. 73(C).
    5. Li, Jianwen & Zhang, Bo & Jiang, Mingming & Hu, Jinyan, 2023. "Homophilous intensity in the online lending market: Bidding behavior and economic effects," Journal of Banking & Finance, Elsevier, vol. 152(C).
    6. Wu, Haibo & Wu, Chongfeng, 2024. "Mobile device use and the ranking effect on trading behavior: Evidence from natural experiments," Pacific-Basin Finance Journal, Elsevier, vol. 85(C).
    7. Ma, Qianli & Xu, Lei & Anwar, Sajid & Lu, Zenghua, 2023. "Banking competition and the use of shadow credit: Evidence from lending marketplaces," Global Finance Journal, Elsevier, vol. 58(C).
    8. Chen, Xiao & Guo, Gangxing, 2024. "Air pollution and online lender behavior: Evidence from Chinese peer-to-peer lending," Journal of Behavioral and Experimental Finance, Elsevier, vol. 42(C).
    9. deHaan, Ed & Li, Jiacui & Watts, Edward M., 2023. "Retail bond investors and credit ratings," Journal of Accounting and Economics, Elsevier, vol. 76(1).
    10. Jianwen Li & Jinyan Hu, 2022. "Migrants and default: Evidence from China," International Review of Finance, International Review of Finance Ltd., vol. 22(3), pages 472-505, September.

    More about this item

    JEL classification:

    • G12 - Financial Economics - - General Financial Markets - - - Asset Pricing; Trading Volume; Bond Interest Rates

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