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Consumer Response to Polysemous Brand Slogans

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  • Claudiu V. Dimofte
  • Richard F. Yalch

Abstract

Polysemous brand slogans have multiple meanings that may convey several product attributes. We build on extant research by suggesting that some consumers automatically access multiple meanings of a polysemous brand slogan, whereas others access only a single, immediately available meaning. A novel measure of automatic access to secondary meaning (the Secondary Meaning Access via the Automatic Route Test, or SMAART) is developed to capture this individual difference and show its consequences for consumer responses to polysemous slogans with unfavorable secondary meanings. The automatic-access account is further validated by employing the Implicit Association Test (Greenwald, McGhee, and Schwartz), suggesting that the unconscious impact of polysemous brand slogans can be more influential than intuitively expected. (c) 2007 by JOURNAL OF CONSUMER RESEARCH, Inc..

Suggested Citation

  • Claudiu V. Dimofte & Richard F. Yalch, 2007. "Consumer Response to Polysemous Brand Slogans," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 33(4), pages 515-522, December.
  • Handle: RePEc:oup:jconrs:v:33:y:2007:i:4:p:515-522
    DOI: 10.1086/510225
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    Cited by:

    1. Paulo SILVEIRA & Susana GALVÃO & Graça PENTEADO, 2017. "“Yes They Can?†- An Empirical Study on the Effect of Slogans in Brand Awareness," Book chapters-LUMEN Proceedings, in: Camelia IGNATESCU & Antonio SANDU & Tomita CIULEI (ed.), Rethinking Social Action. Core Values in Practice, edition 1, volume 1, chapter 75, pages 820-831, Editura Lumen.
    2. Wan-Chen Wang & Maria Manuela Santos Silva & Luiz Moutinho, 2016. "Modelling Consumer Responses to Advertising Slogans through Artificial Neural Networks," International Journal of Business and Economics, School of Management Development, Feng Chia University, Taichung, Taiwan, vol. 15(2), pages 89-116, December.
    3. Yao Song & Yan Luximon, 2019. "Design for Sustainability: The Effect of Lettering Case on Environmental Concern from a Green Advertising Perspective," Sustainability, MDPI, vol. 11(5), pages 1-15, March.

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