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A Sign of Things to Come: Behavioral Change through Dynamic Iconography

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  • Luca Cian
  • Aradhna Krishna
  • Ryan S. Elder

Abstract

We propose that features of static visuals can lead to perceived movement (via dynamic imagery) and prepare the observer for action. We operationalize our research within the context of warning sign icons and show how subtle differences in iconography can affect human behavioral response. Across five studies incorporating multiple methodologies and technologies (click-data heat maps, driving simulations, surveys, reaction time, and eye tracking), we show that warning sign icons that evoke more (vs. less) perceived movement lead to a quicker propensity to act because they suggest greater risk to oneself or others and increase attentional vigilance. Icons used in our studies include children crossing signs near schools, wet floor signs in store settings, and shopping cart crossings near malls. Our findings highlight the importance of incorporating dynamic elements into icon design to promote imagery and thereby elicit desired and responsible consumer behavior.

Suggested Citation

  • Luca Cian & Aradhna Krishna & Ryan S. Elder, 2015. "A Sign of Things to Come: Behavioral Change through Dynamic Iconography," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(6), pages 1426-1446.
  • Handle: RePEc:oup:jconrs:doi:10.1086/680673
    DOI: 10.1086/680673
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    Cited by:

    1. Aparna Sundar & James J. Kellaris, 2017. "How Logo Colors Influence Shoppers’ Judgments of Retailer Ethicality: The Mediating Role of Perceived Eco-Friendliness," Journal of Business Ethics, Springer, vol. 146(3), pages 685-701, December.
    2. Tobias Schlager & Emanuel de Bellis & JoAndrea Hoegg, 2020. "How and when weather boosts consumer product valuation," Journal of the Academy of Marketing Science, Springer, vol. 48(4), pages 695-711, July.
    3. Ryan Rahinel & Noelle M. Nelson, 2016. "When Brand Logos Describe the Environment: Design Instability and the Utility of Safety-Oriented Products," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(3), pages 478-496.
    4. Diana Gavilan & Maria Avello, 2020. "Brand-Evoked Mental Imagery: The Role of Brands in Eliciting Mental Imagery," SAGE Open, , vol. 10(4), pages 21582440209, November.
    5. Christopher A Lepczyk & Jean E Fantle-Lepczyk & Kathleen Misajon & Darcy Hu & David C Duffy, 2019. "Long-term history of vehicle collisions on the endangered Nēnē (Branta sandvicensis)," PLOS ONE, Public Library of Science, vol. 14(2), pages 1-11, February.
    6. Guido, Gianluigi & Pichierri, Marco & Nataraajan, Rajan & Pino, Giovanni, 2016. "Animated logos in mobile marketing communications: The roles of logo movement directions and trajectories," Journal of Business Research, Elsevier, vol. 69(12), pages 6048-6057.
    7. Wang, Qiuzhen & Cui, Xiling & Huang, Liqiang & Dai, Yiling, 2016. "Seller reputation or product presentation? An empirical investigation from cue utilization perspective," International Journal of Information Management, Elsevier, vol. 36(3), pages 271-283.
    8. Shen, Liang & Cai, Fengyan & Wyer, Robert S., 2022. "How the interplay of variety and processing strategy affects calorie estimates," Journal of Business Research, Elsevier, vol. 147(C), pages 97-107.
    9. Chen, Zihe & Zhu, Dong Hong, 2022. "Effect of dynamic promotion display on purchase intention: The moderating role of involvement," Journal of Business Research, Elsevier, vol. 148(C), pages 252-261.
    10. Mead, James A. & Richerson, Rob & Li, Wenjing, 2020. "Dynamic Right-Slanted Fonts Increase the Effectiveness of Promotional Retail Advertising," Journal of Retailing, Elsevier, vol. 96(2), pages 282-296.
    11. Haiyang Huang & Yuanyuan Cai & Lisha Xu, 2021. "Stability or instability: the impact of brand concepts on logo design preferences," Journal of Brand Management, Palgrave Macmillan, vol. 28(5), pages 465-480, September.
    12. Krishna, Aradhna & Cian, Luca & Aydınoğlu, Nilüfer Z., 2017. "Sensory Aspects of Package Design," Journal of Retailing, Elsevier, vol. 93(1), pages 43-54.

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