IDEAS home Printed from https://ideas.repec.org/a/osi/bulimm/v17y2017p265-280.html
   My bibliography  Save this article

Delivery Reliability In Outbound Vehicle Distribution – A Factor Of Successfull Automotive Supply Chain

Author

Listed:
  • Robert Basic

    (Lagermax Autotransport d.o.o., Luka, Croatia)

  • Helga Pavlic Skender

    (University of Rijeka, Faculty of Economics)

Abstract

Finished vehicle logistics is a complex activity focusing on outbound delivery accuracy and quality in the automotive supply chain (outbound vehicle distribution).Once the vehicle has been produced, it is transported from production plant to the dealership via outbound logistics. The most important criteria that reflect performance of successful automotive outbound supply chain are among other: on-time pickup,delivery reliability, lead time, dwell time and damage-free delivery (damage level).Therefore, the objective of this paper is to analyse delivery reliability as crucial factor of successful vehicle logistic provided by logistic service providers (3PL, 4PL or LLP). They play an important role in rising of efficiency in a complex automotive supply chain as outsourcing partners of original equipment manufacturers (OEM's)and evaluate their performance using Key Performance Indicators (KPIs) from which is the most important; on-time delivery (OTD) as indicator of delivery reliability.Premium segment of the automotive industry is creating optimised supply chain that realize short delivery times and high delivery reliability in order to maximize customer satisfaction. In formulating and analysing the research problem, the authors explore performance using Key Performance Indicators (KPIs). The findings indicate that continuously measurement of on-time delivery can improve overall automotive supply chain and fulfilment of customer requirements.

Suggested Citation

  • Robert Basic & Helga Pavlic Skender, 2017. "Delivery Reliability In Outbound Vehicle Distribution – A Factor Of Successfull Automotive Supply Chain," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 17, pages 265-280.
    • Handle: RePEc:osi:bulimm:v:17:y:2017:p:265-280
    as

    Download full text from publisher

    File URL: http://www.efos.unios.hr/repec/osi/bulimm/PDF/BusinessLogisticsinModernManagement17/blimm1717.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Joe Miemczyk & Matthias Holweg, 2004. "Building Cars to Customer Order - What does it mean for Inbound Logistics Operations?," Post-Print hal-01118752, HAL.
    2. Weixin Shang & Liming Liu, 2011. "Promised Delivery Time and Capacity Games in Time-Based Competition," Management Science, INFORMS, vol. 57(3), pages 599-610, March.
    3. Wasner, Michael & Zapfel, Gunther, 2004. "An integrated multi-depot hub-location vehicle routing model for network planning of parcel service," International Journal of Production Economics, Elsevier, vol. 90(3), pages 403-419, August.
    4. Miranda, Pablo A. & Garrido, Rodrigo A., 2004. "Incorporating inventory control decisions into a strategic distribution network design model with stochastic demand," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 40(3), pages 183-207, May.
    5. Eskigun, Erdem & Uzsoy, Reha & Preckel, Paul V. & Beaujon, George & Krishnan, Subramanian & Tew, Jeffrey D., 2005. "Outbound supply chain network design with mode selection, lead times and capacitated vehicle distribution centers," European Journal of Operational Research, Elsevier, vol. 165(1), pages 182-206, August.
    6. Tyan, Jonah C. & Wang, Fu-Kwun & Du, Timon C., 2003. "An evaluation of freight consolidation policies in global third party logistics," Omega, Elsevier, vol. 31(1), pages 55-62, February.
    7. Nozick, L. K., 2001. "The fixed charge facility location problem with coverage restrictions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 37(4), pages 281-296, August.
    8. Chopra, Sunil, 2003. "Designing the distribution network in a supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 39(2), pages 123-140, March.
    9. Çetinkaya, SIla & Bookbinder, James H., 2003. "Stochastic models for the dispatch of consolidated shipments," Transportation Research Part B: Methodological, Elsevier, vol. 37(8), pages 747-768, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Omoruyi Osayuwamen, 2018. "Competitiveness Through the Integration of Logistics Activities in SMEs," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 63(3), pages 15-32, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Farahani, Reza Zanjirani & Elahipanah, Mahsa, 2008. "A genetic algorithm to optimize the total cost and service level for just-in-time distribution in a supply chain," International Journal of Production Economics, Elsevier, vol. 111(2), pages 229-243, February.
    2. Reza Ramezanian & Sadjad Khalesi, 2021. "Integration of multi-product supply chain network design and assembly line balancing," Operational Research, Springer, vol. 21(1), pages 453-483, March.
    3. Hsu, Chaug-Ing & Li, Hui-Chieh, 2009. "An integrated plant capacity and production planning model for high-tech manufacturing firms with economies of scale," International Journal of Production Economics, Elsevier, vol. 118(2), pages 486-500, April.
    4. Pablo Miranda & Rodrigo Garrido, 2006. "A Simultaneous Inventory Control and Facility Location Model with Stochastic Capacity Constraints," Networks and Spatial Economics, Springer, vol. 6(1), pages 39-53, March.
    5. Nguyen, Christine & Dessouky, Maged & Toriello, Alejandro, 2014. "Consolidation strategies for the delivery of perishable products," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 69(C), pages 108-121.
    6. Jenn-Rong Lin & Linda Nozick & Mark Turnquist, 2006. "Strategic design of distribution systems with economies of scale in transportation," Annals of Operations Research, Springer, vol. 144(1), pages 161-180, April.
    7. Hsu, Chaug-Ing & Li, Hui-Chieh, 2011. "Reliability evaluation and adjustment of supply chain network design with demand fluctuations," International Journal of Production Economics, Elsevier, vol. 132(1), pages 131-145, July.
    8. Saurabh Chandra & Debabrata Ghosh & Samir K. Srivastava, 2016. "Outbound logistics management practices in the automotive industry: an emerging economy perspective," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 43(2), pages 145-165, June.
    9. Candas, Mehmet Ferhat & Kutanoglu, Erhan, 2020. "Integrated location and inventory planning in service parts logistics with customer-based service levels," European Journal of Operational Research, Elsevier, vol. 285(1), pages 279-295.
    10. Melo, M.T. & Nickel, S. & Saldanha-da-Gama, F., 2009. "Facility location and supply chain management - A review," European Journal of Operational Research, Elsevier, vol. 196(2), pages 401-412, July.
    11. Chen, Jing & Dong, Ming & Xu, Lei, 2018. "A perishable product shipment consolidation model considering freshness-keeping effort," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 115(C), pages 56-86.
    12. Li Li & Li Jiang & Liming Liu, 2012. "Service and Price Competition When Customers Are Naive," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 747-760, July.
    13. Özceylan, Eren & Paksoy, Turan & Bektaş, Tolga, 2014. "Modeling and optimizing the integrated problem of closed-loop supply chain network design and disassembly line balancing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 61(C), pages 142-164.
    14. Satır, Benhür & Erenay, Fatih Safa & Bookbinder, James H., 2018. "Shipment consolidation with two demand classes: Rationing the dispatch capacity," European Journal of Operational Research, Elsevier, vol. 270(1), pages 171-184.
    15. Laurent Lim, Lâm & Alpan, Gülgün & Penz, Bernard, 2014. "Reconciling sales and operations management with distant suppliers in the automotive industry: A simulation approach," International Journal of Production Economics, Elsevier, vol. 151(C), pages 20-36.
    16. Gutiérrez-Jarpa, Gabriel & Desaulniers, Guy & Laporte, Gilbert & Marianov, Vladimir, 2010. "A branch-and-price algorithm for the Vehicle Routing Problem with Deliveries, Selective Pickups and Time Windows," European Journal of Operational Research, Elsevier, vol. 206(2), pages 341-349, October.
    17. Sahar Validi & Arijit Bhattacharya & P. J. Byrne, 2020. "Sustainable distribution system design: a two-phase DoE-guided meta-heuristic solution approach for a three-echelon bi-objective AHP-integrated location-routing model," Annals of Operations Research, Springer, vol. 290(1), pages 191-222, July.
    18. Lyons, Andrew Charles & Um, Juneho & Sharifi, Hossein, 2020. "Product variety, customisation and business process performance: A mixed-methods approach to understanding their relationships," International Journal of Production Economics, Elsevier, vol. 221(C).
    19. Zäpfel, Günther & Bögl, Michael, 2008. "Multi-period vehicle routing and crew scheduling with outsourcing options," International Journal of Production Economics, Elsevier, vol. 113(2), pages 980-996, June.
    20. Péter Bajor & Adrián Horváth, 2008. "The role of decision-making parameters in constructing and re-engineering of distribution networks," Proceedings Papers of Business Sciences: Symposium for Young Researchers (FIKUSZ) 2008, in: László Áron Kóczy (ed.),FIKUSZ 2008 Business Sciences - Symposium for Young Researchers: Proceedings, pages 55-63, Óbuda University, Keleti Faculty of Business and Management.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osi:bulimm:v:17:y:2017:p:265-280. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Davor Dujak,PhD (email available below). General contact details of provider: https://edirc.repec.org/data/efosihr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.