A Study on the Relationship between Customer Satisfaction, Business Ethics and Certain Related Variables
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- Chen, R. & Hu, Y. & Wu, Y. & Zheng, X., 2019. "Performance Evaluation of Chinese Private Enterprises: A Comparative Study of Suning and Gome," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 8(2), pages 57-70, May.
- Mihaela (Ștefan) Hint, 2018. "Quality as the Main Competitive Tool and Its Role in Accounting Performance: An Empirical Study in Lighting Equipment Industry," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 7(4), pages 201-213, November.
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Keywords
business ethics; customer satisfaction; customer loyalty; trust;All these keywords.
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