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Statistical Study on the Need for a Preliminary Assessment of the Effectiveness of the Implementation Process of ERP-Systems in Bulgarian SMEs

Author

Listed:
  • Natalia Futekova

    (University of National and World Economy, Sofia, Bulgaria)

  • Vladimir Monov

    (Institute of Information and Communication Technologies, BAS, Sofia)

Abstract

This paper presents a statistical analysis of data obtained from an empirical study of a sample of Bulgarian SMEs to establish the need for a preliminary assessment of the effectiveness of the implementation process of ERP-systems in such enterprises. The analysis is carried out based on one-dimensional and two-dimensional empirical distributions and verification of statistical hypotheses formulated. The conclusions highlight the need to develop an original methodology and its implementation in software for evaluation of the effectiveness of implementation of ERP systems in SMEs

Suggested Citation

  • Natalia Futekova & Vladimir Monov, 2015. "Statistical Study on the Need for a Preliminary Assessment of the Effectiveness of the Implementation Process of ERP-Systems in Bulgarian SMEs," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 46-63, October.
    • Handle: RePEc:nwe:eajour:y:2015:i:3:p:46-63
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    References listed on IDEAS

    as
    1. Archana Sar & Poonam Garg, 2012. "Analysis of critical failure factors in ERP implementation: an Indian experience," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 11(3), pages 360-378.
    2. Simona Sternad & Samo Bobek & Zdenko Dezelak & Ana Lampret, 2009. "Critical Success Factors (CSFs) for Enterprise Resource Planning (ERP) Solution Implementation in SMEs: What Does Matter for Business Integration," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 5(3), pages 27-46, July.
    3. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    4. Prasanta K. Dey & Ben Clegg & Walid Cheffi, 2013. "Risk management in enterprise resource planning implementation: a new risk assessment framework," Post-Print hal-00812048, HAL.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    ERP systems; small and medium enterprises; evaluation of effectiveness; business software;
    All these keywords.

    JEL classification:

    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • C4 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics
    • C46 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Specific Distributions
    • C83 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Survey Methods; Sampling Methods
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

    Statistics

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