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Analysis of critical failure factors in ERP implementation: an Indian experience

Author

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  • Archana Sar
  • Poonam Garg

Abstract

The opening of economy and changes in the economic policies during the early 90s opened up the market for Indian manufacturers. They become the global suppliers to large manufacturers across the globe. This change forced many manufacturers to adapt to the modern technologies like enterprise resource planning (ERP) to comply with the business requirement of the global manufacturers and to reduce time of delivery. Due to the lack of any crucial resources, 60% to 70% of the ERP projects are not implemented successfully. This study examines the current literature on causes of ERP implementation failure in context to Indian manufacturing sector. The study is then subjected to root-cause analysis of the failure factors to which the Pareto analysis is applied to identify the vital factors. The top two vital factors are sub divided into various factors and the top sub five factors are abstracted based on the frequency of occurrences of these factors in the literature.

Suggested Citation

  • Archana Sar & Poonam Garg, 2012. "Analysis of critical failure factors in ERP implementation: an Indian experience," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 11(3), pages 360-378.
    • Handle: RePEc:ids:ijbisy:v:11:y:2012:i:3:p:360-378
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    Cited by:

    1. Sreekumar A. Menon & Marc Muchnick & Clifford Butler & Tony Pizur, 2021. "Critical Challenges in Enterprise Resource Planning (ERP) Implementation," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(7), pages 1-54, July.
    2. Natalia Futekova & Vladimir Monov, 2015. "Statistical Study on the Need for a Preliminary Assessment of the Effectiveness of the Implementation Process of ERP-Systems in Bulgarian SMEs," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 46-63, October.
    3. Hajj Wissam EL & serhan Ali, 2019. "Study on the Factors that Determine the Success of ERP Implementation," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 298-312, May.

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