Application of the theory of planned behavior to fraudulent returning
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DOI: 10.11118/actaun201260070379
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References listed on IDEAS
- Muncy, James A. & Vitell, Scott J., 1992. "Consumer ethics: An investigation of the ethical beliefs of the final consumer," Journal of Business Research, Elsevier, vol. 24(4), pages 297-311, June.
- Harris, Lloyd C., 2008. "Fraudulent Return Proclivity: An Empirical Analysis," Journal of Retailing, Elsevier, vol. 84(4), pages 461-476.
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Keywords
return fraud; return policy; behavior; modeling; path analysis;All these keywords.
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