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Crafting Success: A Strategic Exploration of Technical and Conceptual (Hard) Skills of Modern Social Media Managers

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  • Abbas Alwan Ghazi Alateya
  • Shathees Baskaran

Abstract

The role of a social media manager in companies has evolved into a critical function for brand visibility and engagement. This article explores the technical and conceptual skills essential for success in this role. It begins by highlighting the increasing importance of social media in business strategies, identifies the challenges social media managers face, and then delves into the research gap regarding the nuanced skills required. The literature review examines the existing body of knowledge on both technical and conceptual skills, providing insights into their significance. The discussion section synthesizes this information, offering a holistic understanding of the skills necessary for effective social media management. The article concludes with recommendations for future studies to enhance the knowledge of this dynamic field.

Suggested Citation

  • Abbas Alwan Ghazi Alateya & Shathees Baskaran, 2024. "Crafting Success: A Strategic Exploration of Technical and Conceptual (Hard) Skills of Modern Social Media Managers," Business Management and Strategy, Macrothink Institute, vol. 15(2), pages 45-80, December.
    • Handle: RePEc:mth:bmsmti:v:15:y:2024:i:2:p:45-80
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    References listed on IDEAS

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    1. Afridi, Farzana & Dhillon, Amrita & Sharma, Swati, 2024. "The ties that bind us: Social networks and productivity in the factory," Journal of Economic Behavior & Organization, Elsevier, vol. 218(C), pages 470-485.
    2. Ezeonwumelu, Victor Ugochukwu & Nwikpo, Mary Nneka & C.C. Okoro & Ekanem, Eyaema Idara, 2021. "Social Media Addiction and Time Management Skills of University Students in Akwa Ibom State, Nigeria," Global Journal of Social Sciences Studies, Online Science Publishing, vol. 7(1), pages 24-34.
    3. Saura, Jose Ramon & Palacios-Marqués, Daniel & Ribeiro-Soriano, Domingo, 2023. "Exploring the boundaries of open innovation: Evidence from social media mining," Technovation, Elsevier, vol. 119(C).
    4. Muhammad Zafar Yaqub & Abdullah Alsabban, 2023. "Knowledge Sharing through Social Media Platforms in the Silicon Age," Sustainability, MDPI, vol. 15(8), pages 1-19, April.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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