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Micro-Research on Identifying the Public Perception of the Quality and Performance of the Local Police Public Service in Șcheia Commune, Suceava County

Author

Listed:
  • Irina Adriana Bilouseac

    (Associate Professor PhD, Stefan cel Mare University, Suceava)

  • Lavinia Ungureanu

    (Independent Researcher, Inspector in the Financial Accounting and Administrative Service, Șcheia Commune)

Abstract

In this article, we aim to analyze the public perception of the local community in Șcheia commune, Suceava county, regarding the quality and performance of the public police service. The study includes a qualitative assessment of the local community's general satisfaction level with the quality and performance of the Local Police in Șcheia commune, Suceava county, through a questionnaire administered to 100 respondents between November 2023 and February 2024. The research, using qualitative and quantitative methods, explores the level of satisfaction, information sources, perception of police authority, and aspects requiring improvement. The results indicate general satisfaction but highlight the need for improvements in equipment, professional training, and communication. The conclusion emphasizes the necessity of the service but suggests reforms for optimal performance. Although there is general satisfaction with local police activity, citizens believe improvements are needed in conduct, language, weapons equipment, professional training, logistical base, and the perceived authority of police officers. Crime prevention through patrolling, considering the specific nature of Șcheia commune, is seen as essential, and professionalism and integrity are the most appreciated values of local police officers.

Suggested Citation

  • Irina Adriana Bilouseac & Lavinia Ungureanu, 2024. "Micro-Research on Identifying the Public Perception of the Quality and Performance of the Local Police Public Service in Șcheia Commune, Suceava County," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 11(2), pages 111-124, December.
  • Handle: RePEc:lum:rev1rl:v:11:y:2024:i:2:p:111-124
    DOI: https://doi.org/10.18662/eljpa/11.2/236
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    More about this item

    Keywords

    Local Police Service; public services; local community; quality and performance of the Local Police public Service;
    All these keywords.

    JEL classification:

    • I2 - Health, Education, and Welfare - - Education

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