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Cultura Organizacional y Competitividad de las Empresas Restauranteras y Hoteleras de Sonora, México

Author

Listed:
  • Cynthia Lizeth Martínez Aragón

    (Instituto Tecnológico de Sonora. México.)

  • Alejandro Arellano González

    (Dependencia de Educación Superior en Ingeniería y Tecnología. Instituto Tecnológico de Sonora. México.)

  • Ernesto A. Lagarda Leyva

    (Departamento de Ingeniería Industrial. Instituto Tecnológico de Sonora. México.)

Abstract

The future of organisations is uncertain; they are in a complex and globalised environment. For this reason, companies have chosen to generate strategies to face their rivals and position themselves within the market. In this context, competition in all sectors has grown and the tourism industry is no exception. This research aimed at identifying if there was a relationship between the types of organisational culture and the levels of competitiveness of companies in the tourism sector of Sonora, Mexico, through a quantitative research, for the generation of empirical contribution of the organisational culture and competitiveness variables. The study design was non-experimental with a cross-sectional, causal-correlational design. An instrument based on the model of Cameron and Quinn (1999) and on the Competitiveness Map Tool of the Ibero-American Development Bank (IDB) adapted by Saavedra (2012) was applied to 136 companies in the tourism sector in the municipalities of Guaymas, Navojoa and Cajeme, from Sonora, Mexico, with the aim of studying organisational culture and competitiveness. The main findings indicate that there is a relationship between the types of organisational culture and the levels of competitiveness. However, clan culture was the only type for which it was possible to demonstrate the influence on the competitiveness levels of companies. This fact shows the importance of analysing both variables together and not in isolation.

Suggested Citation

  • Cynthia Lizeth Martínez Aragón & Alejandro Arellano González & Ernesto A. Lagarda Leyva, 2022. "Cultura Organizacional y Competitividad de las Empresas Restauranteras y Hoteleras de Sonora, México," Revista Ciencias Administrativas (CADM), IIA, Universidad Nacional de La Plata, Instituto de Investigaciones Administrativas, Facultad de Ciencias Económicas, Universidad Nacional de La Plata, issue 19, pages 1-13, January-J.
    • Handle: RePEc:lap:recadm:156
    DOI: 10.24215/23143738e095
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    Cited by:

    1. J. Patricia Munoz-Chávez & Asdrúbal López-Chau & David Valle-Cruz, 2022. "Percepción de la calidad en restaurantes: un análisis mixto con redes neuronales," Estudios Gerenciales, Universidad Icesi, vol. 38(165), pages 449-463, November.

    More about this item

    Keywords

    competitiveness; organisational culture; tourism.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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