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Airport management: a strategic approach

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  • Elton Fernandes
  • Ricardo Pacheco

Abstract

In this paper a Dynamic Balanced Scorecard (DBSC) is used for the main purpose of indicating strategy implementation avenues to managers so as to equip them with more efficient decision-making tools. To that end, Fuzzy Multicriteria Decision-Making methodology is used as a source of technical support in formulating a cause and effect system and fuzzy strategic indicators. This methodological instrument brings a strategic vision to performance analysis and is designed to furnish a tool for evaluating the impacts of management action on the BSC fuzzy indicators. The proposed analytical methodology is applied to Brazil’s seven main international airports. Copyright Springer Science+Business Media, LLC 2007

Suggested Citation

  • Elton Fernandes & Ricardo Pacheco, 2007. "Airport management: a strategic approach," Transportation, Springer, vol. 34(1), pages 129-142, January.
    • Handle: RePEc:kap:transp:v:34:y:2007:i:1:p:129-142
    DOI: 10.1007/s11116-006-9102-8
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    References listed on IDEAS

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    1. Sarkis, Joseph & Talluri, Srinivas, 2004. "Performance based clustering for benchmarking of US airports," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(5), pages 329-346, June.
    2. Pacheco, R. R. & Fernandes, E., 2003. "Managerial efficiency of Brazilian airports," Transportation Research Part A: Policy and Practice, Elsevier, vol. 37(8), pages 667-680, October.
    3. Park, Yonghwa, 2003. "An analysis for the competitive strength of Asian major airports," Journal of Air Transport Management, Elsevier, vol. 9(6), pages 353-360.
    4. Fernandes, Elton & Pacheco, R. R., 2002. "Efficient use of airport capacity," Transportation Research Part A: Policy and Practice, Elsevier, vol. 36(3), pages 225-238, March.
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    Cited by:

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    2. Yu, Ming-Miin, 2010. "Assessment of airport performance using the SBM-NDEA model," Omega, Elsevier, vol. 38(6), pages 440-452, December.
    3. Jahangoshai Rezaee, Mustafa & Yousefi, Samuel, 2018. "An intelligent decision making approach for identifying and analyzing airport risks," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 14-27.
    4. Tavassoli, Mohammad & Faramarzi, Gholam Reza & Farzipoor Saen, Reza, 2014. "Efficiency and effectiveness in airline performance using a SBM-NDEA model in the presence of shared input," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 146-153.
    5. Wang, Kung-Jeng & Hong, Wan-Chung, 2011. "Competitive advantage analysis and strategy formulation of airport city development--The case of Taiwan," Transport Policy, Elsevier, vol. 18(1), pages 276-288, January.

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