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Introduction to Retail Payments: Mapping Out the Road Ahead

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  • Wilko Bolt

    (De Nederlandsche Bank and Vrije Universiteit, Economics and Research Division)

  • Loretta J. Mester

    (University of Pennsylvania)

Abstract

This article introduces four papers that were presented at a payments conference “Retail Payments: Mapping Out the Road Ahead,” which was held at De Nederlandsche Bank in Amsterdam in April of 2016. These papers focus on various behavioral aspects of consumers and merchants in their choice and acceptance of payment instruments and payment activity. End-user behavior has implications for how the retail payment landscape is likely to evolve and, therefore, will need to be considered by policymakers charged with overseeing the development of retail payments.

Suggested Citation

  • Wilko Bolt & Loretta J. Mester, 2017. "Introduction to Retail Payments: Mapping Out the Road Ahead," Journal of Financial Services Research, Springer;Western Finance Association, vol. 52(1), pages 1-3, October.
    • Handle: RePEc:kap:jfsres:v:52:y:2017:i:1:d:10.1007_s10693-017-0282-5
    DOI: 10.1007/s10693-017-0282-5
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    References listed on IDEAS

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    1. Eleonora Patacchini & Edoardo Rainone, 2017. "Social Ties and the Demand for Financial Services," Journal of Financial Services Research, Springer;Western Finance Association, vol. 52(1), pages 35-88, October.
    2. Carin Cruijsen & Maaike Diepstraten, 2017. "Banking Products: You Can Take Them with You, So Why Don’t You?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 52(1), pages 123-154, October.
    3. Charles M. Kahn & José M. Liñares-Zegarra & Joanna Stavins, 2017. "Are there Social Spillovers in Consumers’ Security Assessments of Payment Instruments?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 52(1), pages 5-34, October.
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    Cited by:

    1. Richards, Daniel W. & Willows, Gizelle D., 2019. "Monday mornings: Individual investor trading on days of the week and times within a day," Journal of Behavioral and Experimental Finance, Elsevier, vol. 22(C), pages 105-115.
    2. Egor A. Krivosheya, 2018. "Evaluating Efficient Multilateral Interchange Fees: Evidence from End-User Benefits," HSE Working papers WP BRP 66/FE/2018, National Research University Higher School of Economics.

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