The Janus Face of Grandiose Narcissism in the Service Industry: Self-Enhancement and Self-Protection
Author
Abstract
Suggested Citation
DOI: 10.1007/s10551-022-05074-5
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
- Diane R. Edmondson & Lucy M. Matthews & Cheryl B. Ward, 2019. "An exploratory study of retail sales employees’ service sabotage: Examining the impact of emotional exhaustion and organizational support," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 29(1), pages 63-77, January.
- Antoinette Rijsenbilt & Harry Commandeur, 2013. "Narcissus Enters the Courtroom: CEO Narcissism and Fraud," Journal of Business Ethics, Springer, vol. 117(2), pages 413-429, October.
- Melissa C. Thomas-Hunt & Tonya Y. Ogden & Margaret A. Neale, 2003. "Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups," Management Science, INFORMS, vol. 49(4), pages 464-477, April.
- Mead, N.L. & Baumeister, R.F. & Gino, F. & Schweitzer, M.E. & Ariely, D., 2009. "Too tired to tell the truth : Self-control resource depletion and dishonesty," Other publications TiSEM c60167a3-c3aa-4b83-9192-1, Tilburg University, School of Economics and Management.
- Stephen Deery & Roderick Iverson & Janet Walsh, 2002. "Work Relationships in Telephone Call Centres: Understanding Emotional Exhaustion and Employee Withdrawal," Journal of Management Studies, Wiley Blackwell, vol. 39(4), pages 471-496, June.
- James Andreoni & Nikos Nikiforakis & Jan Stoop, 2021. "Higher socioeconomic status does not predict decreased prosocial behavior in a field experiment," Nature Communications, Nature, vol. 12(1), pages 1-8, December.
- Matthew S. Bothner & Young-Kyu Kim & Edward Bishop Smith, 2012. "How Does Status Affect Performance? Status as an Asset vs. Status as a Liability in the PGA and NASCAR," Organization Science, INFORMS, vol. 23(2), pages 416-433, April.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Matteo Prato & Fabrizio Ferraro, 2018. "Starstruck: How Hiring High-Status Employees Affects Incumbents’ Performance," Organization Science, INFORMS, vol. 29(5), pages 755-774, October.
- Thomas J. Zagenczyk & E. Erin Powell & Kristin L. Scott, 2020. "How Exhausting!? Emotion Crossover in Organizational Social Networks," Journal of Management Studies, Wiley Blackwell, vol. 57(8), pages 1589-1609, December.
- Yan Luo & Linying Zhou, 2020. "Textual tone in corporate financial disclosures: a survey of the literature," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 17(2), pages 101-110, September.
- Hope, Ole-Kristian & Su, Xijiang, 2021. "Peer-level analyst transitions," Journal of Corporate Finance, Elsevier, vol. 70(C).
- Ahmadpour, Leila & Leardini, Alberto & Fini, Riccardo & Mascia, Daniele, 2023. "Knowledge sharing in temporary teams: Exploring the use of 3D printing in orthopaedic surgery," Technovation, Elsevier, vol. 123(C).
- Martin Hoegl & Silja Hartmann, 2021. "Bouncing back, if not beyond: Challenges for research on resilience," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 456-464, September.
- Yi Wang & Xianfang Xue & Han Guo, 2022. "The Sustainability of Market Orientation from a Dynamic Perspective: The Mediation of Dynamic Capability and the Moderation of Error Management Climate," Sustainability, MDPI, vol. 14(7), pages 1-15, March.
- Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
- Shen, Huijun & Coreynen, Wim & Huang, Can, 2022. "Exclusive licensing of university technology: The effects of university prestige, technology transfer offices, and academy-industry collaboration," Research Policy, Elsevier, vol. 51(1).
- Finja Lena Kind & Jennifer Zeppenfeld & Rainer Lueg, 2023. "The impact of chief executive officer narcissism on environmental, social, and governance reporting," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4448-4466, November.
- Luo Lu & Ting-Ting Chang & Shu-Fang Kao & Cary L. Cooper, 2021. "Do Gender and Gender Role Orientation Make a Difference in the Link between Role Demands and Family Interference with Work for Taiwanese Workers?," IJERPH, MDPI, vol. 18(18), pages 1-17, September.
- Kim L. Böhm & Sebastian J. Goerg & Lilia Wasserka-Zhurakhovska, 2023. "How Does Dishonesty Spread? Gender Matters!," CESifo Working Paper Series 10314, CESifo.
- Mashal Ahmed Watoo & Man Cao & Zhao Shuming, 2023. "High-performance work systems and the work–family interface: a cross-level investigation," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 935-954, July.
- Antonio Tintori & Giulia Ciancimino & Rossella Palomba & Cristiana Clementi & Loredana Cerbara, 2021. "The Impact of Socialisation on Children’s Prosocial Behaviour. A Study on Primary School Students," IJERPH, MDPI, vol. 18(22), pages 1-14, November.
- Yuhyung Shin & Won-Moo Hur & Kyungdo Park & Hansol Hwang, 2020. "How Managers’ Job Crafting Reduces Turnover Intention: The Mediating Roles of Role Ambiguity and Emotional Exhaustion," IJERPH, MDPI, vol. 17(11), pages 1-17, June.
- Lohse, Tim & Simon, Sven A. & Konrad, Kai A., 2018.
"Deception under time pressure: Conscious decision or a problem of awareness?,"
Journal of Economic Behavior & Organization, Elsevier, vol. 146(C), pages 31-42.
- Kai A. Konrad & Tim Lohse & Sven A. Simon, 2017. "Deception Under Time Pressure: Conscious Decision or a Problem of Awareness?," CESifo Working Paper Series 6671, CESifo.
- Konrad, Kai & Lohse, Tim & Simon, Sven, 2017. "Deception under Time Pressure: Conscious Decision or a Problem of Awareness?," VfS Annual Conference 2017 (Vienna): Alternative Structures for Money and Banking 168171, Verein für Socialpolitik / German Economic Association.
- Lee, Sangho & Lee, Sejoong & Ryu, Ji Yeon, 2021. "Do Competent Managers Hoard Bad News? Self-regulation Theory and Korean Evidence," Finance Research Letters, Elsevier, vol. 41(C).
- Roland Benabou & Armin Falk & Jean Tirole, 2018.
"Narratives, Imperatives, and Moral Reasoning,"
Working Papers
id:12918, eSocialSciences.
- Roland Bénabou & Armin Falk & Jean Tirole, 2019. "Narratives, Imperatives, and Moral Reasoning," CRC TR 224 Discussion Paper Series crctr224_2019_070, University of Bonn and University of Mannheim, Germany.
- Benabou, Roland & Falk, Armin & Tirole, Jean, 2018. "Narratives, Imperatives, and Moral Reasoning," IZA Discussion Papers 11665, Institute of Labor Economics (IZA).
- Roland Bénabou & Armin Falk & Jean Tirole, 2018. "Narratives, Imperatives, and Moral Reasoning," NBER Working Papers 24798, National Bureau of Economic Research, Inc.
- Roland Bènabou & Armin Falk & Jean Tirole, 2018. "Narratives, Imperatives and Moral Reasoning," Working Papers 2018-049, Human Capital and Economic Opportunity Working Group.
- Bénabou, Roland & Falk, Armin & Tirole, Jean, 2018. "Narratives, Imperatives, and Moral Reasoning," CEPR Discussion Papers 13056, C.E.P.R. Discussion Papers.
- repec:lic:licosd:30912 is not listed on IDEAS
- Muhammad Umer Azeem & Inam Ul Haq & Ghulam Murtaza & Hina Jaffery, 2023. "Challenge–Hindrance Stressors, Helping Behavior and Job Performance: Double-Edged Sword of Religiousness," Journal of Business Ethics, Springer, vol. 184(3), pages 687-699, May.
- Haar, Jarrod & O'Kane, Conor, 2022. "A post-lockdown study of burnout risk amongst New Zealand essential workers," Social Science & Medicine, Elsevier, vol. 306(C).
More about this item
Keywords
Narcissistic admiration; Narcissistic rivalry; Political skill; Customer-directed sabotage; Organizational citizenship behavior toward customers (OCB-C);All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:183:y:2023:i:3:d:10.1007_s10551-022-05074-5. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.