IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v149y2018i4d10.1007_s10551-016-3097-7.html
   My bibliography  Save this article

Does it Take More Than Ideals? How Counter-Ideal Value Congruence Shapes Employees’ Trust in the Organization

Author

Listed:
  • Sebastian C. Schuh

    (China Europe International Business School)

  • Niels Quaquebeke

    (Kühne Logistics University)

  • Natalija Keck

    (Kühne Logistics University
    Rotterdam School of Management)

  • Anja S. Göritz

    (University of Freiburg)

  • David Cremer

    (University of Cambridge)

  • Katherine R. Xin

    (China Europe International Business School)

Abstract

Research on value congruence rests on the assumption that values denote desirable behaviors and ideals that employees and organizations strive to approach. In the present study, we develop and test the argument that a more complete understanding of value congruence can be achieved by considering a second type of congruence based on employees’ and organizations’ counter-ideal values (i.e., what both seek to avoid). We examined this proposition in a time-lagged study of 672 employees from various occupational and organizational backgrounds. We used difference scores as well as polynomial regression and response surface analyses to test our hypotheses. Consistent with our hypotheses, results reveal that counter-ideal value congruence has unique relations to employees’ trust in the organization that go beyond the effects of ideal value congruence. We discuss theoretical and practical implications of this expanded perspective on value congruence.

Suggested Citation

  • Sebastian C. Schuh & Niels Quaquebeke & Natalija Keck & Anja S. Göritz & David Cremer & Katherine R. Xin, 2018. "Does it Take More Than Ideals? How Counter-Ideal Value Congruence Shapes Employees’ Trust in the Organization," Journal of Business Ethics, Springer, vol. 149(4), pages 987-1003, June.
    • Handle: RePEc:kap:jbuset:v:149:y:2018:i:4:d:10.1007_s10551-016-3097-7
    DOI: 10.1007/s10551-016-3097-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-016-3097-7
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10551-016-3097-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Matthias Graf & Niels Van Quaquebeke & Rolf Van Dick, 2011. "Two Independent Value Orientations: Ideal and Counter-Ideal Leader Values and Their Impact on Followers’ Respect for and Identification with Their Leaders," Journal of Business Ethics, Springer, vol. 104(2), pages 185-195, December.
    2. van Quaquebeke, N. & Kerschreiter, R. & Buxton, A.E. & van Dick, R., 2010. "Two Lighthouses to Navigate: Effects of Ideal and Counter-Ideal Values on Follower Identification and Satisfaction with their Leaders," ERIM Report Series Research in Management ERS-2010-003-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    3. Sekiguchi, Tomoki & Huber, Vandra L., 2011. "The use of person–organization fit and person–job fit information in making selection decisions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 203-216.
    4. Kurt T. Dirks & Donald L. Ferrin, 2001. "The Role of Trust in Organizational Settings," Organization Science, INFORMS, vol. 12(4), pages 450-467, August.
    5. Sim B. Sitkin & Nancy L. Roth, 1993. "Explaining the Limited Effectiveness of Legalistic “Remedies” for Trust/Distrust," Organization Science, INFORMS, vol. 4(3), pages 367-392, August.
    6. Niels Quaquebeke & Rudolf Kerschreiter & Alice Buxton & Rolf Dick, 2010. "Two Lighthouses to Navigate: Effects of Ideal and Counter-Ideal Values on Follower Identification and Satisfaction with Their Leaders," Journal of Business Ethics, Springer, vol. 93(2), pages 293-305, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Catherine Marsh, 2013. "Business Executives’ Perceptions of Ethical Leadership and Its Development," Journal of Business Ethics, Springer, vol. 114(3), pages 565-582, May.
    2. Kähkönen, T. & Blomqvist, K. & Gillespie, N. & Vanhala, M., 2021. "Employee trust repair: A systematic review of 20 years of empirical research and future research directions," Journal of Business Research, Elsevier, vol. 130(C), pages 98-109.
    3. Niels Van Quaquebeke & Jan U. Becker & Niko Goretzki & Christian Barrot, 2019. "Perceived Ethical Leadership Affects Customer Purchasing Intentions Beyond Ethical Marketing in Advertising Due to Moral Identity Self-Congruence Concerns," Journal of Business Ethics, Springer, vol. 156(2), pages 357-376, May.
    4. Michael Pirson & Deepak Malhotra, 2011. "Foundations of Organizational Trust: What Matters to Different Stakeholders?," Organization Science, INFORMS, vol. 22(4), pages 1087-1104, August.
    5. Andranik Tumasjan & Maria Strobel & Isabell Welpe, 2011. "Ethical Leadership Evaluations After Moral Transgression: Social Distance Makes the Difference," Journal of Business Ethics, Springer, vol. 99(4), pages 609-622, April.
    6. Stacey M. Conchie & Ian J. Donald & Paul J. Taylor, 2006. "Trust: Missing Piece(s) in the Safety Puzzle," Risk Analysis, John Wiley & Sons, vol. 26(5), pages 1097-1104, October.
    7. Gabriel Szulanski & Rossella Cappetta & Robert J. Jensen, 2004. "When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity," Organization Science, INFORMS, vol. 15(5), pages 600-613, October.
    8. Kennedy, Jessica A. & Schweitzer, Maurice E., 2018. "Building trust by tearing others down: When accusing others of unethical behavior engenders trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 111-128.
    9. Lutz Kaufmann & Jens Esslinger & Craig R. Carter, 2018. "Toward Relationship Resilience: Managing Buyer‐Induced Breaches of Psychological Contracts During Joint Buyer–Supplier Projects," Journal of Supply Chain Management, Institute for Supply Management, vol. 54(4), pages 62-85, October.
    10. Sebastian Seibel & Judith Volmer, 2021. "A Diary Study on Anticipated Leisure Time, Morning Recovery, and Employees’ Work Engagement," IJERPH, MDPI, vol. 18(18), pages 1-14, September.
    11. Bill McEvily & Vincenzo Perrone & Akbar Zaheer, 2003. "Trust as an Organizing Principle," Organization Science, INFORMS, vol. 14(1), pages 91-103, February.
    12. Kimberly A. Eddleston & James J. Chrisman & Lloyd P. Steier & Jess H. Chua, 2010. "Governance and Trust in Family Firms: An Introduction," Entrepreneurship Theory and Practice, , vol. 34(6), pages 1043-1056, November.
    13. Matthias Graf & Niels Van Quaquebeke & Rolf Van Dick, 2011. "Two Independent Value Orientations: Ideal and Counter-Ideal Leader Values and Their Impact on Followers’ Respect for and Identification with Their Leaders," Journal of Business Ethics, Springer, vol. 104(2), pages 185-195, December.
    14. Levine, Emma E. & Schweitzer, Maurice E., 2015. "Prosocial lies: When deception breeds trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 88-106.
    15. Noel Harding & Mohammad I. Azim & Radzi Jidin & Janine P. Muir, 2016. "A Consideration of Literature on Trust and Distrust as they Relate to Auditor Professional Scepticism," Australian Accounting Review, CPA Australia, vol. 26(3), pages 243-254, September.
    16. Ranjay Gulati & Jack A. Nickerson, 2008. "Interorganizational Trust, Governance Choice, and Exchange Performance," Organization Science, INFORMS, vol. 19(5), pages 688-708, October.
    17. Katinka Bijlsma-Frankema & Sim B. Sitkin & Antoinette Weibel, 2015. "Distrust in the Balance: The Emergence and Development of Intergroup Distrust in a Court of Law," Organization Science, INFORMS, vol. 26(4), pages 1018-1039, August.
    18. Shalini Srivastava & Poornima Madan, 2016. "Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(4), pages 314-330, November.
    19. S. Hansen & Bradley Alge & Michael Brown & Christine Jackson & Benjamin Dunford, 2013. "Ethical Leadership: Assessing the Value of a Multifoci Social Exchange Perspective," Journal of Business Ethics, Springer, vol. 115(3), pages 435-449, July.
    20. Tony Simons, 2002. "Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus," Organization Science, INFORMS, vol. 13(1), pages 18-35, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:149:y:2018:i:4:d:10.1007_s10551-016-3097-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.