IDEAS home Printed from https://ideas.repec.org/a/kap/hcarem/v24y2021i1d10.1007_s10729-020-09532-2.html
   My bibliography  Save this article

Home care vehicle routing problem with chargeable overtime and strict and soft preference matching

Author

Listed:
  • Laura Malagodi

    (Politecnico di Milano)

  • Ettore Lanzarone

    (University of Bergamo)

  • Andrea Matta

    (Politecnico di Milano)

Abstract

A new scheduling problem arising in the home care context is addressed, whose novelty with respect to the literature lies in the way overtime is paid. In this problem, some clients are willing to pay a higher fee to cover the additional overtime cost, if such overtime is incurred because a caregiver works extra time with the client to preserve continuity of care. These overtime hours charged to clients unburden the company, which no longer has to balance between cost and continuity of care in a traditional way. The problem is also studied in a context that includes preferences expressed by both clients and caregivers. Strict preferences must be respected with a high priority, while soft preferences increase the satisfaction and should be preferably respected. We formalize the problem as a Mixed Integer Linear Problem and also propose a cluster-based decomposition to solve real-life instances. The problem is inspired by the real case study of a provider operating in the USA. Numerical results validate the model and confirm the capability of the decomposition approach to deal with real-life instances.

Suggested Citation

  • Laura Malagodi & Ettore Lanzarone & Andrea Matta, 2021. "Home care vehicle routing problem with chargeable overtime and strict and soft preference matching," Health Care Management Science, Springer, vol. 24(1), pages 140-159, March.
    • Handle: RePEc:kap:hcarem:v:24:y:2021:i:1:d:10.1007_s10729-020-09532-2
    DOI: 10.1007/s10729-020-09532-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10729-020-09532-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10729-020-09532-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Maya Duque, P.A. & Castro, M. & Sörensen, K. & Goos, P., 2015. "Home care service planning. The case of Landelijke Thuiszorg," European Journal of Operational Research, Elsevier, vol. 243(1), pages 292-301.
    2. Mustafa Misir & Pieter Smet & Greet Vanden Berghe, 2015. "An analysis of generalised heuristics for vehicle routing and personnel rostering problems," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 66(5), pages 858-870, May.
    3. Gerhard Hiermann & Matthias Prandtstetter & Andrea Rendl & Jakob Puchinger & Günther Raidl, 2015. "Metaheuristics for solving a multimodal home-healthcare scheduling problem," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 23(1), pages 89-113, March.
    4. Braekers, Kris & Hartl, Richard F. & Parragh, Sophie N. & Tricoire, Fabien, 2016. "A bi-objective home care scheduling problem: Analyzing the trade-off between costs and client inconvenience," European Journal of Operational Research, Elsevier, vol. 248(2), pages 428-443.
    5. Andrea Matta & Salma Chahed - Jebalia & Evren Sahin, 2014. "Modelling home care organisations from an operations management perspective," Post-Print hal-01737963, HAL.
    6. Lim, Gino J. & Bard, Jonathan F., 2016. "Benders decomposition and an IP-based heuristic for selecting IMRT treatment beam anglesAuthor-Name: Lin, Sifeng," European Journal of Operational Research, Elsevier, vol. 251(3), pages 715-726.
    7. Dorota Mankowska & Frank Meisel & Christian Bierwirth, 2014. "The home health care routing and scheduling problem with interdependent services," Health Care Management Science, Springer, vol. 17(1), pages 15-30, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. de Aguiar, Ana Raquel Pena & Ramos, Tânia Rodrigues Pereira & Gomes, Maria Isabel, 2023. "Home care routing and scheduling problem with teams’ synchronization," Socio-Economic Planning Sciences, Elsevier, vol. 86(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gang Du & Xi Liang & Chuanwang Sun, 2017. "Scheduling Optimization of Home Health Care Service Considering Patients’ Priorities and Time Windows," Sustainability, MDPI, vol. 9(2), pages 1-22, February.
    2. Paraskevopoulos, Dimitris C. & Laporte, Gilbert & Repoussis, Panagiotis P. & Tarantilis, Christos D., 2017. "Resource constrained routing and scheduling: Review and research prospects," European Journal of Operational Research, Elsevier, vol. 263(3), pages 737-754.
    3. Pahlevani, Delaram & Abbasi, Babak & Hearne, John W. & Eberhard, Andrew, 2022. "A cluster-based algorithm for home health care planning: A case study in Australia," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 166(C).
    4. Mohamed Cissé & Semih Yalçindag & Yannick Kergosien & Evren Sahin & Christophe Lenté & Andrea Matta, 2017. "OR problems related to Home Health Care: A review of relevant routing and scheduling problems," Post-Print hal-01736714, HAL.
    5. Lin, Meiyan & Ma, Lijun & Ying, Chengshuo, 2021. "Matching daily home health-care demands with supply in service-sharing platforms," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 145(C).
    6. Yadav, Niteesh & Tanksale, Ajinkya, 2022. "An integrated routing and scheduling problem for home healthcare delivery with limited person-to-person contact," European Journal of Operational Research, Elsevier, vol. 303(3), pages 1100-1125.
    7. Mustafa Demirbilek & Juergen Branke & Arne Strauss, 2019. "Dynamically accepting and scheduling patients for home healthcare," Health Care Management Science, Springer, vol. 22(1), pages 140-155, March.
    8. Nasir, Jamal Abdul & Kuo, Yong-Hong, 2024. "Stochastic home care transportation with dynamically prioritized patients: An integrated facility location, fleet sizing, and routing approach," Transportation Research Part B: Methodological, Elsevier, vol. 184(C).
    9. Neda Tanoumand & Tonguç Ünlüyurt, 2021. "An exact algorithm for the resource constrained home health care vehicle routing problem," Annals of Operations Research, Springer, vol. 304(1), pages 397-425, September.
    10. Grenouilleau, Florian & Legrain, Antoine & Lahrichi, Nadia & Rousseau, Louis-Martin, 2019. "A set partitioning heuristic for the home health care routing and scheduling problem," European Journal of Operational Research, Elsevier, vol. 275(1), pages 295-303.
    11. Braekers, Kris & Hartl, Richard F. & Parragh, Sophie N. & Tricoire, Fabien, 2016. "A bi-objective home care scheduling problem: Analyzing the trade-off between costs and client inconvenience," European Journal of Operational Research, Elsevier, vol. 248(2), pages 428-443.
    12. Pouria Khodabandeh & Vahid Kayvanfar & Majid Rafiee & Frank Werner, 2021. "A Bi-Objective Home Health Care Routing and Scheduling Model with Considering Nurse Downgrading Costs," IJERPH, MDPI, vol. 18(3), pages 1-24, January.
    13. Restrepo, María I. & Rousseau, Louis-Martin & Vallée, Jonathan, 2020. "Home healthcare integrated staffing and scheduling," Omega, Elsevier, vol. 95(C).
    14. Li, Yanfeng & Xiang, Ting & Szeto, Wai Yuen, 2021. "Home health care routing and scheduling problem with the consideration of outpatient services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    15. Filipe Alves & Lino A. Costa & Ana Maria A. C. Rocha & Ana I. Pereira & Paulo Leitão, 2022. "The Sustainable Home Health Care Process Based on Multi-Criteria Decision-Support," Mathematics, MDPI, vol. 11(1), pages 1-19, December.
    16. Semih Yalçındağ & Andrea Matta & Evren Şahin & J. George Shanthikumar, 2016. "The patient assignment problem in home health care: using a data-driven method to estimate the travel times of care givers," Flexible Services and Manufacturing Journal, Springer, vol. 28(1), pages 304-335, June.
    17. Naderi, Bahman & Begen, Mehmet A. & Zaric, Gregory S. & Roshanaei, Vahid, 2023. "A novel and efficient exact technique for integrated staffing, assignment, routing, and scheduling of home care services under uncertainty," Omega, Elsevier, vol. 116(C).
    18. Cinar, Ahmet & Salman, F. Sibel & Bozkaya, Burcin, 2021. "Prioritized single nurse routing and scheduling for home healthcare services," European Journal of Operational Research, Elsevier, vol. 289(3), pages 867-878.
    19. Mahyar Mirabnejad & Hadi Mohammadi & Mehrdad Mirzabaghi & Amir Aghsami & Fariborz Jolai & Maziar Yazdani, 2022. "Home Health Care Problem with Synchronization Visits and Considering Samples Transferring Time: A Case Study in Tehran, Iran," IJERPH, MDPI, vol. 19(22), pages 1-25, November.
    20. Makboul, Salma & Kharraja, Said & Abbassi, Abderrahman & El Hilali Alaoui, Ahmed, 2024. "A multiobjective approach for weekly Green Home Health Care routing and scheduling problem with care continuity and synchronized services," Operations Research Perspectives, Elsevier, vol. 12(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:hcarem:v:24:y:2021:i:1:d:10.1007_s10729-020-09532-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.