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Role of Interpersonal Communication in Workplace

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  • Sonali N. Tholia
  • Mohit Rastogi
  • Sh Sachin Gupta
  • Deepak Pandey

Abstract

Communication is critical to the success of any firm. Communication, Is an indivisible, essential, and ongoing action, much like the circulatory system in the human body. As a consequence, communication effectiveness becomes an important factor in assessing a group's overall effectiveness. The survival of an organisation is dependent on a number of elements, include command unity, authority and responsibilities allocation, collaboration, and management, all of which need effective interpersonal communications. As a consequence, interpersonal communication has become a company's lifeblood. The importance of interpersonal communication for organizations is explained in this paper.The aspects of social communication include communicators, content, sound, response, background, and channel. Interpersonal communications skills are beneficial in a variety of situations, including romantic relationships, counseling, marketing, management, and conflict resolution. The capacity to communicate with others via efficient listening and conversation is known as interpersonal competence. Interpersonal skills are crucial for students since they allow them to adapt with others and boost their own growth. In general, kids develop interpersonal skills through their professors and peers at school. However, some students still lack interpersonal skills for a variety of reasons, the most common of which is their introverted personality. Sentiment, filtering, a text crammed with information, dismissiveness, cultural variations, and argot are all barriers to effective interpersonal communications that might be overcome by reducing language, regulating feelings, listening closely, and using feedback. This study will aid in the development of strategies to enhance the interpersonal skills in various organizations.

Suggested Citation

  • Sonali N. Tholia & Mohit Rastogi & Sh Sachin Gupta & Deepak Pandey, 2022. "Role of Interpersonal Communication in Workplace," World Journal of English Language, Sciedu Press, vol. 12(3), pages 1-64, April.
  • Handle: RePEc:jfr:wjel11:v:12:y:2022:i:3:p:64
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    References listed on IDEAS

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    1. Vishal Bhatnagar & Jayanthi Ranjan & Raghuvir Singh, 2011. "Analytical customer relationship management in insurance industry using data mining: a case study of Indian insurance company," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 9(4), pages 331-366.
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    Cited by:

    1. Elizabeth Asomani Obeng & Peter Agyekum Boateng & Comfort Agyekum Boateng, 2024. "Decoding the Language of Strategy: The Role of Interpersonal Communication in Shaping Organizational Culture," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(2), pages 377-391, February.

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      JEL classification:

      • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
      • Z0 - Other Special Topics - - General

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