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A Study of Changing Key Performance Indicators in Banking Sector

Author

Listed:
  • Afroze Nazneen
  • Shikha Goyal
  • Pretty Bhalla
  • Vikram Jeet

Abstract

The Indian banking system has taken huge strides from being into traditional banking system to nationalization to privatization and finally into multinationals. The success dimension of Indian banks doesn¡¯t only stand on financial indicators but it draws a thrust from, organizational culture, and customer relationships go a long way toward dictating future financial performance.The great transformation has been witnessed in the performance measurement system wherein the traditional performance appraisal system was taken over by multifaceted performance management system with feedback and continuous monitoring as inseparable part of it.In this paper, the researcher has proposed a model for measurement of performance in banking sector. And also the key variables have been found which are valuable in performance analysis.

Suggested Citation

  • Afroze Nazneen & Shikha Goyal & Pretty Bhalla & Vikram Jeet, 2019. "A Study of Changing Key Performance Indicators in Banking Sector," Research in World Economy, Research in World Economy, Sciedu Press, vol. 10(3), pages 56-64, December.
    • Handle: RePEc:jfr:rwe111:v:10:y:2019:i:3:p:56-64
    DOI: 10.5430/rwe.v10n3p56
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    References listed on IDEAS

    as
    1. P.A. Phillips, 2007. "The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis," The Service Industries Journal, Taylor & Francis Journals, vol. 27(6), pages 731-746, September.
    2. Parvesh Kumar Aspal & Sanjeev Dhawan & Afroze Nazneen, 2019. "Significance of Bank Specific and Macroeconomic Determinants on Performance of Indian Private Sector Banks," International Journal of Economics and Financial Issues, Econjournals, vol. 9(2), pages 168-174.
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