Why Do We Observe Minimal Warranties?
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DOI: 10.1287/mksc.14.4.417
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Cited by:
- Mai, Dung T. & Liu, Tieming & Morris, Michael D.S. & Sun, Shuzhen, 2017. "Quality coordination with extended warranty for store-brand products," European Journal of Operational Research, Elsevier, vol. 256(2), pages 524-532.
- Lutz, Nancy A. & Padmanabhan, V., 1998. "Warranties, extended warranties, and product quality," International Journal of Industrial Organization, Elsevier, vol. 16(4), pages 463-493, July.
- Junhong Chu & Pradeep K. Chintagunta, 2009. "Quantifying the Economic Value of Warranties in the U.S. Server Market," Marketing Science, INFORMS, vol. 28(1), pages 99-121, 01-02.
- Roland Kirstein & Hans-Bernd Schäfer, "undated".
"Erzeugt der Europäische Verbraucherschutz Marktversagen? Eine informationsökonomische und empirische Analyse,"
German Working Papers in Law and Economics
2007-1-1172, Berkeley Electronic Press.
- Kirstein, Roland & Schäfer, Hans-Bernd, 2006. "Erzeugt der Europäische Verbraucherschutz Marktversagen? Eine informationsökonomische und empirische Analyse," CSLE Discussion Paper Series 2006-07, Saarland University, CSLE - Center for the Study of Law and Economics.
- Roland Kirstein & Annette Kirstein, "undated".
"Europäischer Verbraucherschutz – Ausdruck grenzenloser Regulierungswut oder sinnvoller Schutz für Käufer? Erkenntnisse aus einem Laborexperiment,"
German Working Papers in Law and Economics
2006-1-1160, Berkeley Electronic Press.
- Kirstein, Roland & Kirstein, Annette, 2006. "Europäischer Verbraucherschutz - Ausdruck grenzenloser Regulierungswut oder sinnvoller Schutz für Käufer? Erkenntnisse aus einem Laborexperiment," CSLE Discussion Paper Series 2006-08, Saarland University, CSLE - Center for the Study of Law and Economics.
- Lu, Zhen & Shang, Jennifer, 2019. "Warranty mechanism for pre-owned tech products: Collaboration between E-tailers and online warranty provider," International Journal of Production Economics, Elsevier, vol. 211(C), pages 119-131.
- Cao, Zixia, 2022. "Brand equity, warranty costs, and firm value," International Journal of Research in Marketing, Elsevier, vol. 39(4), pages 1166-1185.
- Murthy, D. N. P. & Djamaludin, I., 2002. "New product warranty: A literature review," International Journal of Production Economics, Elsevier, vol. 79(3), pages 231-260, October.
- Lianmin Zhang & Lei Guan & Daniel Zhuoyu Long & Houcai Shen & Huajun Tang, 2023. "Who is better off by selling extended warranties in the supply chain: the manufacturer, the retailer, or both?," Annals of Operations Research, Springer, vol. 328(2), pages 1557-1583, September.
- Alqahtani, Ammar Y. & Gupta, Surendra M. & Nakashima, Kenichi, 2019. "Warranty and maintenance analysis of sensor embedded products using internet of things in industry 4.0," International Journal of Production Economics, Elsevier, vol. 208(C), pages 483-499.
- Tao Na & Zhang Sheng, 2015. "Designing the Optimal Extended Warranty Price with Indirect Network Effect," Journal of Systems Science and Information, De Gruyter, vol. 3(1), pages 59-67, February.
- Anthony Dukes & Yi Zhu, 2019. "Why Customer Service Frustrates Consumers: Using a Tiered Organizational Structure to Exploit Hassle Costs," Marketing Science, INFORMS, vol. 38(3), pages 500-515, May.
- Li, Kunpeng & Chhajed, Dilip & Mallik, Suman, 2005. "Design of Extended Warranties in Supply Chains," Working Papers 05-0128, University of Illinois at Urbana-Champaign, College of Business.
- Aidan Hollis, 1996. "Exclusivity Restrictions in Markets with Adverse Selection: The Case of Extended Warranties," Working Papers ecpap-96-03, University of Toronto, Department of Economics.
- Kirkizoğlu, Zeynep & Karaer, Özgen, 2022. "After-sales service and warranty decisions of a durable goods manufacturer," Omega, Elsevier, vol. 113(C).
- Lei, Yong & Liu, Qian & Shum, Stephen, 2017. "Warranty pricing with consumer learning," European Journal of Operational Research, Elsevier, vol. 263(2), pages 596-610.
- Bo Jiang & Xubing Zhang, 2011. "How Does a Retailer's Service Plan Affect a Manufacturer's Warranty?," Management Science, INFORMS, vol. 57(4), pages 727-740, April.
- Kjell Hausken, 2002. "Probabilistic Risk Analysis and Game Theory," Risk Analysis, John Wiley & Sons, vol. 22(1), pages 17-27, February.
- Ammar Y. Alqahtani & Surendra M. Gupta, 2017. "One-Dimensional Renewable Warranty Management within Sustainable Supply Chain," Resources, MDPI, vol. 6(2), pages 1-26, April.
More about this item
Keywords
game theory; pricing research; warranties; risk aversion; service contracts; moral hazard;All these keywords.
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