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Patient Data as Medical Facts: Social Media Practices as a Foundation for Medical Knowledge Creation

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  • Jannis Kallinikos

    (Department of Management, Information Systems and Innovation Group, London School of Economics, London WC2A 2AE, United Kingdom)

  • Niccolò Tempini

    (Department of Management, Information Systems and Innovation Group, London School of Economics, London WC2A 2AE, United Kingdom)

Abstract

This paper investigates a web-based, medical research network that relies on patient self-reporting to collect and analyze data on the health status of patients, mostly suffering from severe conditions. The network organizes patient participation in ways that break with the strong expert culture of medical research. Patient data entry is largely unsupervised. It relies on a data architecture that encodes medical knowledge and medical categories, yet remains open to capturing details of patient life that have as a rule remained outside the purview of medical research. The network thus casts the pursuit of medical knowledge in a web-based context, marked by the pivotal importance of patient experience captured in the form of patient data. The originality of the network owes much to the innovative amalgamation of networking and computational functionalities built into a potent social media platform. The arrangements the network epitomizes could be seen as a harbinger of new models of organizing medical knowledge creation and medical work in the digital age, and a complement or alternative to established models of medical research.

Suggested Citation

  • Jannis Kallinikos & Niccolò Tempini, 2014. "Patient Data as Medical Facts: Social Media Practices as a Foundation for Medical Knowledge Creation," Information Systems Research, INFORMS, vol. 25(4), pages 817-833, December.
  • Handle: RePEc:inm:orisre:v:25:y:2014:i:4:p:817-833
    DOI: 10.1287/isre.2014.0544
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    References listed on IDEAS

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    Cited by:

    1. Yang, Hualong & Li, Dan, 2021. "Health management gamification: Understanding the effects of goal difficulty, achievement incentives, and social networks on performance," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    2. Liuan Wang & Lu (Lucy) Yan & Tongxin Zhou & Xitong Guo & Gregory R. Heim, 2020. "Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study," Information Systems Research, INFORMS, vol. 31(2), pages 537-555, June.
    3. Lisha Ye & Huiqin Yang, 2020. "From Digital Divide to Social Inclusion: A Tale of Mobile Platform Empowerment in Rural Areas," Sustainability, MDPI, vol. 12(6), pages 1-16, March.
    4. Ghezzi, Antonio & Gastaldi, Luca & Lettieri, Emanuele & Martini, Antonella & Corso, Mariano, 2016. "A role for startups in unleashing the disruptive power of social media," International Journal of Information Management, Elsevier, vol. 36(6), pages 1152-1159.
    5. Paul M. Gangi & Allen C. Johnston & James L. Worrell & Samuel C. Thompson, 2018. "What could possibly go wrong? A multi-panel Delphi study of organizational social media risk," Information Systems Frontiers, Springer, vol. 20(5), pages 1097-1116, October.
    6. Petrakaki, Dimitra & Hilberg, Eva & Waring, Justin, 2018. "Between empowerment and self-discipline: Governing patients' conduct through technological self-care," Social Science & Medicine, Elsevier, vol. 213(C), pages 146-153.
    7. Alaimo, Cristina & Kallinikos, Jannis, 2022. "Organizations decentered: data objects, technology and knowledge," LSE Research Online Documents on Economics 112470, London School of Economics and Political Science, LSE Library.
    8. Petrakaki, Dimitra & Hilberg, Eva & Waring, Justin, 2021. "The Cultivation of Digital Health Citizenship," Social Science & Medicine, Elsevier, vol. 270(C).
    9. Balta, Maria & Valsecchi, Raffaella & Papadopoulos, Thanos & Bourne, Dorota Joanna, 2021. "Digitalization and co-creation of healthcare value: A case study in Occupational Health," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    10. Donghua Chen & Runtong Zhang & Kecheng Liu & Lei Hou, 2018. "Knowledge Discovery from Posts in Online Health Communities Using Unified Medical Language System," IJERPH, MDPI, vol. 15(6), pages 1-16, June.
    11. Chris Forman & John Leslie King & Kalle Lyytinen, 2014. "Special Section Introduction—Information, Technology, and the Changing Nature of Work," Information Systems Research, INFORMS, vol. 25(4), pages 789-795, December.
    12. Amit K. Srivastava & Rajhans Mishra, 2023. "Analyzing Social Media Research: A Data Quality and Research Reproducibility Perspective," IIM Kozhikode Society & Management Review, , vol. 12(1), pages 39-49, January.
    13. Michael Barrett & Eivor Oborn & Wanda Orlikowski, 2016. "Creating Value in Online Communities: The Sociomaterial Configuring of Strategy, Platform, and Stakeholder Engagement," Information Systems Research, INFORMS, vol. 27(4), pages 704-723, December.
    14. Kawaljeet Kaur Kapoor & Kuttimani Tamilmani & Nripendra P. Rana & Pushp Patil & Yogesh K. Dwivedi & Sridhar Nerur, 2018. "Advances in Social Media Research: Past, Present and Future," Information Systems Frontiers, Springer, vol. 20(3), pages 531-558, June.
    15. Paul M. Gangi & Allen C. Johnston & James L. Worrell & Samuel C. Thompson, 0. "What could possibly go wrong? A multi-panel Delphi study of organizational social media risk," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    16. Kempner, Joanna & Bailey, John, 2019. "Collective self-experimentation in patient-led research: How online health communities foster innovation," Social Science & Medicine, Elsevier, vol. 238(C), pages 1-1.
    17. Maha Shaikh & Emmanuelle Vaast, 2023. "Algorithmic Interactions in Open Source Work," Information Systems Research, INFORMS, vol. 34(2), pages 744-765, June.

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