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Postrelease Testing and Software Release Policy for Enterprise-Level Systems

Author

Listed:
  • Zhengrui Jiang

    (College of Business, Iowa State University, Ames, Iowa 50011)

  • Sumit Sarkar

    (School of Management, The University of Texas at Dallas, Richardson, Texas 75080)

  • Varghese S. Jacob

    (School of Management, The University of Texas at Dallas, Richardson, Texas 75080)

Abstract

Prior work on software release policy implicitly assumes that testing stops at the time of software release. In this research, we propose an alternative release policy for custom-built enterprise-level software projects that allows testing to continue for an additional period after the software product is released. Our analytical results show that the software release policy with postrelease testing has several important advantages over the policy without postrelease testing. First, the total expected cost is lower. Second, even though the optimal time to release the software is shortened, the reliability of the software is improved throughout its lifecycle. Third, although the expected number of undetected bugs is higher at the time of release, the expected number of software failures in the field is reduced. We also analyze the impact of market uncertainty on the release policy and find that all our prior findings remain valid. Finally, we examine a comprehensive scenario where in addition to uncertain market opportunity cost, testing resources allocated to the focal project can change before the end of testing. Interestingly, the software should be released earlier when testing resources are to be reduced after release.

Suggested Citation

  • Zhengrui Jiang & Sumit Sarkar & Varghese S. Jacob, 2012. "Postrelease Testing and Software Release Policy for Enterprise-Level Systems," Information Systems Research, INFORMS, vol. 23(3-part-1), pages 635-657, September.
    • Handle: RePEc:inm:orisre:v:23:y:2012:i:3-part-1:p:635-657
    DOI: 10.1287/isre.1110.0379
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    References listed on IDEAS

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    1. Ashish Arora & Jonathan P. Caulkins & Rahul Telang, 2006. "Research Note--Sell First, Fix Later: Impact of Patching on Software Quality," Management Science, INFORMS, vol. 52(3), pages 465-471, March.
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    Citations

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    Cited by:

    1. Vidyanand Choudhary & Zhe (James) Zhang, 2015. "Research Note—Patching the Cloud: The Impact of SaaS on Patching Strategy and the Timing of Software Release," Information Systems Research, INFORMS, vol. 26(4), pages 845-858, December.
    2. He Huang & Minhui Hu & Robert J. Kauffman & Hongyan Xu, 2021. "The Power of Renegotiation and Monitoring in Software Outsourcing: Substitutes or Complements?," Information Systems Research, INFORMS, vol. 32(4), pages 1236-1261, December.
    3. Shakshi Singhal & P. K. Kapur & Vivek Kumar & Saurabh Panwar, 2024. "Stochastic debugging based reliability growth models for Open Source Software project," Annals of Operations Research, Springer, vol. 340(1), pages 531-569, September.
    4. Daozhi Zhao & Mingyang Chen, 2019. "Ex-ante versus ex-post destination information model for on-demand service ride-sharing platform," Annals of Operations Research, Springer, vol. 279(1), pages 301-341, August.
    5. Avinash K. Shrivastava & Vivek Kumar & P. K. Kapur & Ompal Singh, 0. "Software release and testing stop time decision with change point," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 0, pages 1-12.
    6. Yuchen Zhang & Jingjing Li & Tony W. Tong, 2022. "Platform governance matters: How platform gatekeeping affects knowledge sharing among complementors," Strategic Management Journal, Wiley Blackwell, vol. 43(3), pages 599-626, March.
    7. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    8. Terrence August & Marius Florin Niculescu, 2013. "The Influence of Software Process Maturity and Customer Error Reporting on Software Release and Pricing," Management Science, INFORMS, vol. 59(12), pages 2702-2726, December.
    9. P. K. Kapur & Saurabh Panwar & Ompal Singh & Vivek Kumar, 2022. "Joint optimization of software time-to-market and testing duration using multi-attribute utility theory," Annals of Operations Research, Springer, vol. 312(1), pages 305-332, May.
    10. Avinash K. Shrivastava & Vivek Kumar & P. K. Kapur & Ompal Singh, 2020. "Software release and testing stop time decision with change point," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(2), pages 196-207, July.
    11. Karthik Kannan & Mohammad S. Rahman & Mohit Tawarmalani, 2016. "Economic and Policy Implications of Restricted Patch Distribution," Management Science, INFORMS, vol. 62(11), pages 3161-3182, November.

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