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People Skills: Using the Cooperative Learning Model to Teach Students “People Skills”

Author

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  • Jack W. Fellers

    (Information Systems, College of Business and Public Administration, Drake University, 2507 University Avenue, Des Moines, Iowa 50311)

Abstract

In his Interfaces article [1994], Robert Levasseur emphasized the need for and importance of “people skills” for students today. While Levasseur discussed the need for students to acquire such skills as interpersonal communication, group dynamics, and leadership, to take it the next step, faculty members need a means to provide students with these essential skills. One such means, the cooperative learning model, provides a way for students to learn “people (or process) skills” as they are learning the content material of their chosen field of study. Cooperative learning is based on structuring learning outcomes and experiences to promote student interaction and to improve student learning. Ultimately, faculty members must consider what knowledge, skills, and abilities students need and how to best prepare them for the changing workplace.

Suggested Citation

  • Jack W. Fellers, 1996. "People Skills: Using the Cooperative Learning Model to Teach Students “People Skills”," Interfaces, INFORMS, vol. 26(5), pages 42-49, October.
    • Handle: RePEc:inm:orinte:v:26:y:1996:i:5:p:42-49
    DOI: 10.1287/inte.26.5.42
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    Cited by:

    1. Marc J. F. Wouters & Karel H. van Donselaar, 2000. "Design of Operations Management Internships Across Organizations—Learning OM by Doing OM," Interfaces, INFORMS, vol. 30(4), pages 81-93, August.
    2. Judith S. Liebman, 1998. "Teaching Operations Research: Lessons from Cognitive Psychology," Interfaces, INFORMS, vol. 28(2), pages 104-110, April.
    3. Rebecca Mitchell & Yun Shen & Lan Snell, 2022. "The future of work: a systematic literature review," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(2), pages 2667-2686, June.
    4. Melissa R. Bowers & Jeffrey D. Camm & Goutam Chakraborty, 2018. "The Evolution of Analytics and Implications for Industry and Academic Programs," Interfaces, INFORMS, vol. 48(6), pages 487-499, November.
    5. James Corner & Patricia Doyle Corner, 2003. "Teaching OR/MS Using Discussion Leadership," Interfaces, INFORMS, vol. 33(3), pages 60-69, June.
    6. Leon Lasdon & Judith S. Liebman, 1998. "The Teachers' Forum: Teaching Nonlinear Programming Using Cooperative Active Learning," Interfaces, INFORMS, vol. 28(4), pages 119-132, August.

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    Keywords

    professional: OR/MS education;

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