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Evaluation of Consumer Reviews for adidas Sports Brands Using Data Mining Tools and Twitter APIs

Author

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  • Vishu Singhvi

    (Sir Padampat Singhania University, India)

  • Prateek Srivastava

    (Sir Padampat Singhania University, India)

Abstract

The sportswear industry has become prominent, popular, and a very obvious category among various age groups in India. Big sports brands like adidas, seeing the Indian market potential, have extended their businesses across the country. To increase sales, online purchase has become one the most effective, easy, cheap, and quickest solution for the end customers as it provides the end consumers a variety of products, their designs, and color combinations on clicks. A large number of consumers express what exactly the end customer thinks about a particular product's preference level of brand, quality of service, quality of product, or stylish nature of the product. The current study does an evaluation of such online comments and reviews giving their feedback on their public Twitter accounts, flipkart.com, or amazon.in about an adidas sports brand in India. The research also provides a basic flow of Java program in the form of an algorithm that is used to collect the dataset from Twitter, process it, and export it into an Excel sheet for further investigation.

Suggested Citation

  • Vishu Singhvi & Prateek Srivastava, 2021. "Evaluation of Consumer Reviews for adidas Sports Brands Using Data Mining Tools and Twitter APIs," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 12(6), pages 89-104, November.
  • Handle: RePEc:igg:jssmet:v:12:y:2021:i:6:p:89-104
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    Cited by:

    1. Brahami Menaouer & Abdeldjouad Fatma Zahra & Sabri Mohammed, 2022. "Multi-Class Sentiment Classification for Healthcare Tweets Using Supervised Learning Techniques," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 13(1), pages 1-23, January.
    2. Jarosław Ziółkowski & Aleksandra Lęgas & Elżbieta Szymczyk & Jerzy Małachowski & Mateusz Oszczypała & Joanna Szkutnik-Rogoż, 2022. "Optimization of the Delivery Time within the Distribution Network, Taking into Account Fuel Consumption and the Level of Carbon Dioxide Emissions into the Atmosphere," Energies, MDPI, vol. 15(14), pages 1-22, July.

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