IDEAS home Printed from https://ideas.repec.org/a/igg/jitbag/v7y2016i2p22-32.html
   My bibliography  Save this article

Information Technology Governance Adoption: Understanding its Expectations Through the Lens of Organizational Citizenship

Author

Listed:
  • Edimara Mezzomo Luciano

    (Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil)

  • Guilherme Costa Wiedenhöft

    (Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil)

  • Marie Anne Macadar

    (Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil)

  • Fabio Pinheiro dos Santos

    (Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil)

Abstract

IT Governance (ITG) can support the organizational decision-making on its IT initiatives, increasing the alignment IT/business. The goal is to understand how ITG influences the behavior of individuals within organizations. Organizational Citizenship Behavior (OCB) concept was selected to analyze individuals' voluntary commitment within an organization that is not part of their contractual tasks. The premise is that ITG influences organizational citizenship behavior such as job satisfaction and rewards perception. The research was conducted through a focus group made up of the members of an IT State Governance Committee in Brazil and semi structured interviews with IT managers from the state departments. Questions based on OCB were discussed in order to understand the behavioral changes expectations along the ITG mechanisms adoption. The preliminary results showed that citizenship behavior could improve because of the ITG process. Based on the results, a preliminary conceptual model was proposed.

Suggested Citation

  • Edimara Mezzomo Luciano & Guilherme Costa Wiedenhöft & Marie Anne Macadar & Fabio Pinheiro dos Santos, 2016. "Information Technology Governance Adoption: Understanding its Expectations Through the Lens of Organizational Citizenship," International Journal of IT/Business Alignment and Governance (IJITBAG), IGI Global, vol. 7(2), pages 22-32, July.
    • Handle: RePEc:igg:jitbag:v:7:y:2016:i:2:p:22-32
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJITBAG.2016070102
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guilherme C. Wiedenhöft & Edimara M. Luciano & Gabriela V. Pereira, 2020. "Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations," Information Systems Frontiers, Springer, vol. 22(6), pages 1487-1504, December.
    2. Guilherme Costa Wiedenhöft & Edimara Mezzomo Luciano, 2021. "Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 25(5), pages 190237-1902.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jitbag:v:7:y:2016:i:2:p:22-32. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.