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Managing Collaborative Relationships in Third Party Logistics: An Empirical Study

Author

Listed:
  • Vicky Ching Gu

    (University of Houston–Clear Lake, Houston, TX, USA)

  • Ray Qing Cao

    (University of Houston–Downtown, Houston, TX, USA)

  • Ken Black

    (University of Houston–Clear Lake, Houston, TX, USA)

  • Hansen Zeng

    (Shanghai High School International Division, Shanghai, China)

Abstract

Some supply chain management researchers have realized the potential of collaborative activities for enhancing supply chain performance while other researchers have explored the positive impact of relationship quality on supply chain performance. To date, however, no empirical research has integrated these two research streams. Drawing upon social exchange theory, the authors propose a holistic research framework to explore the relationships among collaborative activities, the inter-organizational relationship quality, and supply chain performance. Specifically, they examine the mediating effect of relationship quality on the association between collaborative activities and supply chain performance. The research model is then tested using survey data (n=219). The authors' results illustrate a positive impact of both collaborative activities and relationship quality on enhancing supply chain performance. Moreover, this paper also supports the hypothesis that relationship quality mediates the relationship between collaborative activities and supply chain performance in third party logistics.

Suggested Citation

  • Vicky Ching Gu & Ray Qing Cao & Ken Black & Hansen Zeng, 2017. "Managing Collaborative Relationships in Third Party Logistics: An Empirical Study," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 10(2), pages 42-65, April.
    • Handle: RePEc:igg:jisscm:v:10:y:2017:i:2:p:42-65
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    Cited by:

    1. Yingmiao Qian & Mengjun Wang & Yang Zou & Ruoyu Jin & Ruijia Yuan & Qinge Wang, 2019. "Understanding the Double-Level Influence of Guanxi on Construction Innovation in China: The Mediating Role of Interpersonal Knowledge Sharing and the Cross-Level Moderating Role of Inter-Organizationa," Sustainability, MDPI, vol. 11(6), pages 1-19, March.
    2. Ipek Kocoglu & Halit Keskin & Murat Cemberci & Mustafa Emre Civelek, 2022. "Effect of Supply Chain Coordination on Performance: A Serial Mediation Model of Trust, Agility, and Collaboration," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 15(1), pages 1-15, January.
    3. Faridzah Jamaluddin & Nizaroyani Saibani, 2021. "Systematic Literature Review of Supply Chain Relationship Approaches amongst Business-to-Business Partners," Sustainability, MDPI, vol. 13(21), pages 1-25, October.

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