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An Analysis of Factors Affecting User Acceptance of ERP Systems in the United States

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  • Kakoli Bandyopadhyay

    (Lamar University, USA)

  • Cynthia Barnes

    (Lamar University, USA)

Abstract

Enterprise Resource Planning (ERP) systems are widely used in most industries today because of the benefits they offer: improved integration of business processes, improved cost control, improved decision making, improved customer service, and improved profitability. Although much IS research has been published concerning acceptance of enterprise systems, adoption issues, or critical success factors in implementing an ERP system, little research has been presented that focuses on the ERP usage behavior. The purpose of this research is to to extend the unified theory of acceptance and use of technology model in order to predict the acceptance of ERP systems among its users in the United States. This study will potentially benefit Information Technology (IT) professionals in a global environment. IT professionals can design acceptance strategies that promote ERP usage ultimately.

Suggested Citation

  • Kakoli Bandyopadhyay & Cynthia Barnes, 2012. "An Analysis of Factors Affecting User Acceptance of ERP Systems in the United States," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 3(1), pages 1-14, January.
    • Handle: RePEc:igg:jhcitp:v:3:y:2012:i:1:p:1-14
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    Cited by:

    1. Yogesh K. Dwivedi & Nripendra P. Rana & Anand Jeyaraj & Marc Clement & Michael D. Williams, 2019. "Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model," Information Systems Frontiers, Springer, vol. 21(3), pages 719-734, June.
    2. Mah Laka & Adriana Milazzo & Tracy Merlin, 2021. "Factors That Impact the Adoption of Clinical Decision Support Systems (CDSS) for Antibiotic Management," IJERPH, MDPI, vol. 18(4), pages 1-14, February.

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