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Overcoming the Challenges of Enterprise Resource Planning (ERP): A Systematic Review Approach

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  • Godwin Banafo Akrong

    (University of Electronic Science and Technology of China, China)

  • Yunfei Shao

    (University of Electronic Science and Technology of China, China)

  • Ebenezer Owusu

    (University of Ghana, Ghana)

Abstract

The study presents the results of a comprehensive review conducted between 2005-2020 to identify Enterprise Resource Planning (ERP) challenges, discover the divisions in which these challenges can be clustered, and provide general strategies to resolve these challenges. The study also found 25 categories that can be classified into ERP challenges. 65 ERP challenges were identified based on the reviewed literature, of which 18 were not provided with adequate solutions as to how to resolve them, and the related solutions as mentioned in the reviewed literature are presented in-depth. The result will help both academics and practitioners involved with how to resolve ERP system challenges.

Suggested Citation

  • Godwin Banafo Akrong & Yunfei Shao & Ebenezer Owusu, 2022. "Overcoming the Challenges of Enterprise Resource Planning (ERP): A Systematic Review Approach," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 18(1), pages 1-41, January.
    • Handle: RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-41
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    Cited by:

    1. Yujong Hwang & Hui Lin & Donghee Shin, 2023. "An Empirical Study on the Information Formality Motivation, Social Influence, and Goal Commitment of Knowledge Workers," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 19(1), pages 1-17, January.
    2. Adeel Ahmed & Saleem Zubair Ahmad & Muhammad Waseem Iqbal & Sabah Arif, 2024. "Department of Computer Science & Information Technology, Superior University, Lahore-54000, Pakistan," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(2), pages 999-1004.

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