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A Compilation and Analysis of Critical Success Factors for the ERP Implementation

Author

Listed:
  • Mohamed-Iliasse Mahraz

    (Research Team AMIPS, Ecole Mohammadia d'Ingénieurs, Mohammed V University in Rabat, Morocco)

  • Loubna Benabbou

    (Department of Management Sciences, Université du Québec à Rimouski (UQAR), Lévis, Canada)

  • Abdelaziz Berrado

    (Research Team AMIPS, Ecole Mohammadia d'Ingénieurs, Mohammed V University in Rabat, Morocco)

Abstract

Nowadays, the adoption of a new enterprise resource planning system is a highly complex process, and it is not as easy as people imagine. It is a challenging task that requires rigorous efforts, careful thinking, and proper planning. Likewise, it demands a detailed analysis of such factors that are critical to the implementation. The field has sparked an immense interest in the research community, and hence several previous studies have tried to assess the current status of these systems and address some issues in the literature reviews. First, the research aims to conduct a comprehensive literature survey, in order to address some issues related to the implementation and management of ERP, and point out overall trends. Afterwards, we tried to provide a contribution to the research field of the critical success factors (CSFs) of ERP projects based on a systematic approach to review a large number of refereed papers published between 2006 and 2018 on ERP from which a large number of documents relating to CSFs on ERP were extracted, and selected for analysis. From that review, we led a survey through which we tried to investigate and examine the different critical success factors that need to be considered to ensure the success of ERP systems.

Suggested Citation

  • Mohamed-Iliasse Mahraz & Loubna Benabbou & Abdelaziz Berrado, 2020. "A Compilation and Analysis of Critical Success Factors for the ERP Implementation," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 16(2), pages 107-133, April.
    • Handle: RePEc:igg:jeis00:v:16:y:2020:i:2:p:107-133
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    Cited by:

    1. Sayeed Salih & Samah Abdelsalam & Mosab Hamdan & Ashraf Osman Ibrahim & Anas W. Abulfaraj & Faisal Binzagr & Omayma Husain & Abdallah Elhigazi Abdallah, 2022. "The CSFs from the Perspective of Users in Achieving ERP System Implementation and Post-Implementation Success: A Case of Saudi Arabian Food Industry," Sustainability, MDPI, vol. 14(23), pages 1-24, November.

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