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Fostering User Participation in Ambient Assisted Living Projects

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  • J. Artur Serrano

    (University Hospital of North Norway, Norway)

Abstract

Participatory design has been widely accepted as an effective strategy for understanding and including users’ needs in technology development. But the successful integration of user participation depends on the way it is carried out, that is, when and how are the users involved in the process, how are the users’ needs and requirements transferred to the technologists, and how is it verified that these requirements have been satisfied in the developed prototypes? These questions can be summarized as, how can one make the users’ voice heard across the development of complex ubiquitous healthcare services? Finding adequate answers to these questions normally is complex due to the challenges that arise when using new and untested technology, as is the case of ubiquitous healthcare services. This paper will present answers to such questions from experience gathered during European projects in the AAL (Ambient Assisted Living) area, in which qualified specialists collaborate to provide a pool of competences that are vital in guaranteeing the success of ubiquitous healthcare services.

Suggested Citation

  • J. Artur Serrano, 2010. "Fostering User Participation in Ambient Assisted Living Projects," International Journal of E-Health and Medical Communications (IJEHMC), IGI Global, vol. 1(2), pages 36-50, April.
    • Handle: RePEc:igg:jehmc0:v:1:y:2010:i:2:p:36-50
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    Cited by:

    1. Søraa, Roger Andre & Nyvoll, Pernille & Tøndel, Gunhild & Fosch-Villaronga, Eduard & Serrano, J. Artur, 2021. "The social dimension of domesticating technology: Interactions between older adults, caregivers, and robots in the home," Technological Forecasting and Social Change, Elsevier, vol. 167(C).

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