IDEAS home Printed from https://ideas.repec.org/a/igg/jbir00/v1y2010i1p29-47.html
   My bibliography  Save this article

Decision Support as Knowledge Creation: A Business Intelligence Design Theory

Author

Listed:
  • David M. Steiger

    (University of Maine, USA)

Abstract

The primary purpose of decision support systems (DSS) is to improve the quality of decisions. Since decisions are based on an individual’s mental model, improving decision quality is a function of discovering the decision maker’s mental model, and updating and/or enhancing it with new knowledge; that is, the purpose of decision support is knowledge creation. This article suggests that BI techniques can be applied to knowledge creation as an enabling technology. Specifically, the authors propose a business intelligence design theory for DSS as knowledge creation, a prescriptive theory based on Nonaka’s knowledge spiral that indicates how BI can be focused internally on the decision maker to discover and enhance his/her mental model and improve the quality of decisions.

Suggested Citation

  • David M. Steiger, 2010. "Decision Support as Knowledge Creation: A Business Intelligence Design Theory," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 1(1), pages 29-47, January.
    • Handle: RePEc:igg:jbir00:v:1:y:2010:i:1:p:29-47
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jbir.2010071703
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Qingxin Meng & Keli Xiao & Dazhong Shen & Hengshu Zhu & Hui Xiong, 2022. "Fine-Grained Job Salary Benchmarking with a Nonparametric Dirichlet Process–Based Latent Factor Model," INFORMS Journal on Computing, INFORMS, vol. 34(5), pages 2443-2463, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jbir00:v:1:y:2010:i:1:p:29-47. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.