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Open Innovation: A Typology of User Involvement in the Context of the Web2.0-Paradigm

Author

Listed:
  • Dimitri SCHUURMAN

    (iMinds-MICT, Ghent University, Belgium)

  • Peter MECHANT

    (iMinds-MICT, Ghent University, Belgium)

  • Bastiaan BACCARNE

    (iMinds-MICT, Ghent University, Belgium)

Abstract

Within this paper a typology of user involvement is proposed based on the degree of user involvement and on the nature of the innovation process. This typology is illustrated with six case studies of open innovation projects. Costs and benefits are analysed from the perspective of participating users as well as the instigators of the innovation process. This paper offers a framework to classify different forms of user involvement practices. This should facilitate further research in the application of Web 2.0-principles for open innovation purposes.

Suggested Citation

  • Dimitri SCHUURMAN & Peter MECHANT & Bastiaan BACCARNE, 2013. "Open Innovation: A Typology of User Involvement in the Context of the Web2.0-Paradigm," Communications & Strategies, IDATE, Com&Strat dept., vol. 1(89), pages 17-36, 1st quart.
    • Handle: RePEc:idt:journl:cs8901
    as

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    References listed on IDEAS

    as
    1. Eric von Hippel, 1986. "Lead Users: A Source of Novel Product Concepts," Management Science, INFORMS, vol. 32(7), pages 791-805, July.
    2. von Hippel, Eric, 1976. "The dominant role of users in the scientific instrument innovation process," Research Policy, Elsevier, vol. 5(3), pages 212-239, July.
    3. Abbie Griffin & John R. Hauser, 1993. "The Voice of the Customer," Marketing Science, INFORMS, vol. 12(1), pages 1-27.
    4. Schulze, Anja & Hoegl, Martin, 2008. "Organizational knowledge creation and the generation of new product ideas: A behavioral approach," Research Policy, Elsevier, vol. 37(10), pages 1742-1750, December.
    5. Lakhani, Karim R. & von Hippel, Eric, 2003. "How open source software works: "free" user-to-user assistance," Research Policy, Elsevier, vol. 32(6), pages 923-943, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    open innovation; user involvement; user innovation; living labs.;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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