IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v50y2025i1p99-122.html
   My bibliography  Save this article

The impact of e-insurance on profitability: the mediating role of competitive advantage and agility

Author

Listed:
  • Mohsen Seify
  • Ali Sanayei
  • Seyed Fathollah Amiri Aghdaie
  • Majid Mohammad Shafiee
  • Daryoosh Mohamadi Zanjirani

Abstract

This paper aims to investigate the impact of e-insurance on profitability, with the mediating role of agility and competitive advantage in the insurance industry, which has rarely been investigated in the previous literature. The study sample was 320 managers and experts of insurance companies in Iran. Structural equation modelling with the partial least square approach (SEM-PLS) was adopted for analysing the data. The results indicate that e-insurance has a positive and significant effect on profitability through agility and competitive advantage. Moreover, a positive and significant relationship between agility and competitive advantage was confirmed. This study provides insurance practitioners and managers with new insights to implementing e-insurance to gain agility, competitive advantage, and profitability.

Suggested Citation

  • Mohsen Seify & Ali Sanayei & Seyed Fathollah Amiri Aghdaie & Majid Mohammad Shafiee & Daryoosh Mohamadi Zanjirani, 2025. "The impact of e-insurance on profitability: the mediating role of competitive advantage and agility," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 50(1), pages 99-122.
  • Handle: RePEc:ids:ijsoma:v:50:y:2025:i:1:p:99-122
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=144187
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:50:y:2025:i:1:p:99-122. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.