IDEAS home Printed from https://ideas.repec.org/a/ids/ijsoma/v22y2015i4p413-441.html
   My bibliography  Save this article

Multi-criteria decision-making in the management of humanitarian operations

Author

Listed:
  • Fabio Sgarbossa
  • Umberto Peretti
  • Alessandro Persona
  • Peter Tatham

Abstract

Although multi-criteria decision making topic is well suggested by some papers there are no researches that have been focused on its application into humanitarian perations with the presentation of a hierarchy process to support the operators in making choices. The purpose of this paper is to present a general multi-criteria decision making process to assist the evaluation of suitable alternative solutions to humanitarian operations management issues. Humanitarian operations are described in terms of a multi-objective field that reflects service level, timing and costing as final goals, and is composed of different life cycle phases, each with its particular features. Through a deep literature review, a framework is built and analysed to support decision makers in their evaluation of operations issues in which the objective hierarchy is defined. The structured procedure is developed and validated with some examples of possible applications. Thereafter, using a sensitivity analysis, a real case is discussed.

Suggested Citation

  • Fabio Sgarbossa & Umberto Peretti & Alessandro Persona & Peter Tatham, 2015. "Multi-criteria decision-making in the management of humanitarian operations," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 22(4), pages 413-441.
    • Handle: RePEc:ids:ijsoma:v:22:y:2015:i:4:p:413-441
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=72735
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abderrahmen Mediouni & Nicolas Zufferey & Nachiappan Subramanian & Naoufel Cheikhrouhou, 2019. "Fit between humanitarian professionals and project requirements: hybrid group decision procedure to reduce uncertainty in decision-making," Annals of Operations Research, Springer, vol. 283(1), pages 471-496, December.
    2. Abhishek Behl & Pankaj Dutta, 2019. "Humanitarian supply chain management: a thematic literature review and future directions of research," Annals of Operations Research, Springer, vol. 283(1), pages 1001-1044, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijsoma:v:22:y:2015:i:4:p:413-441. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=150 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.